What is Auto-Gmail?
Auto-Gmail is an AI tool designed to improve support services by automatically drafting responses to inbound emails on Gmail.
How does Auto-Gmail work?
Auto-Gmail works by having users connect their Gmail account and provide a reference document such as a support document or help desk link. It then uses vector database technology to identify the most relevant elements from these documents, drafts responses in the background and does not require agent intervention. It considers the entire email conversation when drafting responses, and not just the last message.
What is the key feature of Auto-Gmail?
The key feature of Auto-Gmail is its ability to take into account the whole email conversation when drafting responses, providing context-based answers instead of just responding to the last message.
How can I set up Auto-Gmail?
To set up Auto-Gmail, simply sign up, connect your Gmail account, and provide a reference document that will help Auto-Gmail draft answers to your emails.
What do I need to provide for Auto-Gmail to start drafting emails?
For Auto-Gmail to start drafting responses, you need to connect your Gmail account and provide a reference document, such as a support document or a help desk link.
What is the vector database technology that Auto-Gmail uses?
Vector database technology is utilized by Auto-Gmail to extract the most relevant elements from the provided reference document to contextually answer the emails.
How often does Auto-Gmail answer emails in the Pro tier?
In the Pro tier, Auto-Gmail answers emails once per day.
Does Auto-Gmail work with other customer support tools?
Yes, Auto-Gmail works with any customer support tool that integrates with Gmail.
What is the cost of the Pro and Business tiers of Auto-Gmail?
The Pro tier of Auto-Gmail costs $47 per month, while the Business tier costs $97 per month.
What is the difference between GPT-3.5 and GPT-4 in terms of Auto-Gmail functionality?
In the context of Auto-Gmail functionality, the difference between GPT-3.5 and GPT-4 is not specified. However, the usage of GPT-3.5 is part of the Pro tier whereas GPT-4 is enabled in the Business tier.
How does Auto-Gmail handle email thread context?
Auto-Gmail handles email thread context by considering the entire email thread as context while drafting responses, not merely the latest message. This feature ensures more comprehensive and accurate responses.
Can Auto-Gmail draft responses without agent intervention?
Yes, Auto-Gmail can draft responses without agent intervention. The responses are written automatically in the background.
Who is the target audience for Auto-Gmail's Pro tier?
The target audience for Auto-Gmail's Pro tier are small businesses or consultants.
What type of companies is the Business tier of Auto-Gmail best suited for?
The Business tier of Auto-Gmail is ideally suited for larger teams with dedicated support agents.
When are emails answered in the Business tier of Auto-Gmail?
In the Business tier of Auto-Gmail, emails are answered throughout the day.
What pricing model does the Business tier of Auto-Gmail use?
The Business tier of Auto-Gmail uses a metered pricing model.
What is the onboarding process for Auto-Gmail?
The onboarding process for Auto-Gmail is simple, and it involves signing up, connecting your Gmail account, and providing a reference document for required context.
How does Auto-Gmail accomplish super personal customer support?
Auto-Gmail accomplishes super personal customer support by utilizing AI to draft uniquely personalized responses based on the entire email conversation. It makes support services more efficient and empathetic.
Is there a trial available for Auto-Gmail?
Yes, a free trial is available for Auto-Gmail.
What documents can be used as reference by Auto-Gmail for drafting emails?
Auto-Gmail can use documents like a support document or a help desk link or any other doc that can aid in drafting the email responses.
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