14,923
Customer feedback
2024-06-17
Kraftful
9
By unverified author. Claim this AI
Get insights to build products people love
Overview
Customer feedback#8 most recent
Most popular alternative: CustomerIQ (40 saves)
View all 10 alternatives
Recommendations
Generated by ChatGPT
Kraftful is an AI-based tool aimed at facilitating product development by deriving valuable insights from customer feedback. The tool leverages advanced analytics to dissect feedback from a range of sources including reviews, surveys, support tickets, and calls.
It aids in understanding user needs, identifying recurring issues, detecting trends, and subsequently improving the product. Kraftful also features a sentiment analysis tool that helps capture customer emotions regarding your product.
A unique feature of Kraftful is its proprietary hallucination detection technology purported to increase the accuracy of feedback analysis. Other functionalities include auto-organization of insights into projects, allowing PRDs to be written based on these insights.
The tool can generate user stories for your team to work on in Jira, Linear, or directly in Kraftful. It also includes a feature for automatically generating surveys in seconds based on past feedback or a specific topic of interest.
The platform's language preference option ensures that the feedback summaries are auto-translated to your team's language. Additionally, Kraftful facilitates collaboration by allowing team members to share insights and work together on the platform.
9
How would you rate Kraftful?
Help other people by letting them know if this AI was useful.
Post
Feature requests
Are you looking for a specific feature that's not present in Kraftful?
💡 Request a feature
Kraftful was manually vetted by our editorial team and was first featured on February 22nd 2023.
10 alternatives to Kraftful for Customer feedback
Pros and Cons
Pros
GPT-3 Powered Solutions
Trusted by innovative companies
Analyzes user feedback
Estimates user needs
Tracks user sentiment
Measures product impact
Competitive user analysis
Saves hundreds of hours
Achieves product-market fit swiftly
Advanced analytics capabilities
Customer sentiment analysis
Proprietary hallucination detection
Issue identification
Trend prediction
User needs comprehension
Auto-organizes insights
Creates surveys
Generates user stories
Understands multiple languages
Facilitates team collaboration
Equipped for project management
Accurate feedback analysis
Easy to use
Grants insights into products
Improves product development
Generates summaries in user's language
Automatic feedback translation
Feedback summaries to Slack
Auto-sorts data by relevance
Exports to Jira
Captures customer emotions
Feedback project auto-organization
Facilitates international communication
Data Triangulation
Summarize customer insights
Integrates with multiple platforms
Customizable surveys
Simplifies feedback management
Translates volumes of feedback
Customer interview facilitation
Promotes customer involvement
High response rate for surveys
Improves product research
Provides product best practices
Supports multiple languages
Organizes feedback
Data analyzed from various sources
Translates feedback summaries
Validates analysis with hallucination detection
Compatible with feedback sources
Auto-analyzes survey responses
Cons
No offline mode
No mobile application
No free version
No live chat support
Lack of training resources
Limited integration options
Possibility of hallucination errors
Language translation limitations
Potential misinterpretation of sentiment
Q&A
What is Kraftful?
Kraftful is an AI analysis tool designed to help product builders make data-informed decisions by dissecting and analyzing user feedback. It targets product development processes by providing actionable insights, understanding user needs, identifying trends and recurring issues, and using this data to improve the product. Kraftful also features components for sentiment analysis, issue detection, trend tracking, and proprietary hallucination detection technology. Clearly, it allows for organization of insights into projects and facilitates team collaboration on the platform itself.
How does Kraftful use AI to analyze user feedback?
Kraftful leverages advanced analytics and GPT-3 powered solutions to analyze feedback gathered from a range of sources including reviews, surveys, support tickets, and calls. By dissecting this feedback, Kraftful can uncover user needs, identify recurring issues, and detect trends. This allows product builders to understand user sentiment more accurately and track the impact of product iterations over time.
What are the GPT-3 powered solutions that Kraftful uses?
Kraftful uses GPT-3 powered solutions to analyse feedback quickly and efficiently. This advanced AI technology enables Kraftful to dissect large volumes of data in a short time, highlighting key patterns, trends, and sentiments that can assist product builders. Additionally, its proprietary hallucination detection technology increases the accuracy of feedback analysis.
How can Kraftful help my team track user sentiment?
Kraftful has a sentiment analysis tool that helps in capturing customer emotions regarding your product. This tool enables product builders to track user sentiment, which in turn measures the impact of product iterations over time. By understanding whether users' sentiment is positive, negative, or neutral, teams can implement data-informed modifications and enhancements to their product.
How does Kraftful assist with competitive analysis?
Kraftful offers a competitive analysis feature that aids users in learning from their competitors' users to stay ahead of the market. This feature gathers and analyses competitor user feedback, allowing product builders to identify strengths and weaknesses in their own product and make necessary improvements.
Does Kraftful support collaboration within my team?
Yes, Kraftful supports team collaboration. It allows team members to share insights and work together on the platform. This facilitates not only better communication within the team but also makes the process of gleaning insights and making data-driven decisions a collective effort.
Can Kraftful generate surveys based on past feedback?
Yes, Kraftful has a feature to auto-generate surveys in seconds based on past feedback or a particular topic of interest. This allows for rapid survey creation that's highly targeted and based on the unique needs of a business and its customers, aiding in the collection of deeper, more meaningful feedback.
What is Kraftful's hallucination detection technology?
The hallucination detection technology is a unique feature of Kraftful, which enhances the accuracy of feedback analysis. The technology is designed to catch and eliminate AI hallucinations, ensuring that the data being analysed and the insights being drawn are accurate and reliable.
How does Kraftful assist with project organization?
Kraftful aids project organization by auto-organizing insights into projects. It permits PRDs to be written based on insights provided by the tool. Also, the platform can generate user stories that the team can work on in external tools like Jira and Linear or directly on Kraftful.
How does Kraftful help me understand my users' needs?
By utilising advanced analytics and dissecting feedback from a variety of sources such as reviews, surveys, support tickets, and calls, Kraftful assists in understanding user needs. It identifies recurring issues, detects emerging trends, thereby providing valuable insights about customers' needs, specifications and sentiments. Kraftful aids in understanding what changes need to be made to the product to meet the users' requirements.
What sources of feedback can Kraftful analyze?
Kraftful is capable of analyzing a wide range of feedback sources. This includes but is not limited to reviews, surveys, support tickets, and calls. The platform's flexibility allows it to draw from a diverse set of feedback sources, providing a holistic view of user sentiments and needs.
What type of insights can Kraftful provide from customer feedback?
Kraftful provides insightful, actionable analytics from customer feedback. These include understanding user needs and sentiment, detecting recurring issues and emerging trends, tracking the impact of product changes over time, identifying feature requests and complaints, and much more. Additionally, Kraftful's unique hallucination detection technology enhances the accuracy of the feedback analysis.
Can Kraftful translate feedback summaries into my team's language?
Yes, Kraftful provides an option for the feedback summaries to be auto-translated into your team's language. This grants the ability to gather user feedback from a wide array of languages and regions, and ensure that the insights are accessible and understandable to everyone in the team, irrespective of the language they speak.
What is Kraftful's feature for auto-generating surveys?
Kraftful features an auto-generation tool for surveys. The tool can create surveys in mere seconds by using past feedback or a topic of particular interest. These custom surveys assist in gathering additional, precise feedback from users which, when analysed, can provide valuable insights into product development and customer satisfaction.
How does Kraftful assist with issue identification and trend detection?
Kraftful assists with issue identification by analyzing user feedback from multiple sources to pinpoint recurring problems. It detects trends by tracking patterns in feedback over time, providing a clear picture of the overall user sentiment and identifying shifts, which can be key to making informed, productive changes in a product.
Can Kraftful write PRDs based on the insights it provides?
Yes, Kraftful provides the facility to write PRDs (Product Requirement Documents) based on the insights it gathers. The insights or user stories derived from Kraftful's analysis can then guide the product development strategies, making them more efficient and data-driven.
Does Kraftful offer a free plan?
Kraftful offers a free plan according to the 'Start free plan' button on their website. Additional details about what's included in this free plan or other pricing tiers offered by Kraftful are not provided.
Can Kraftful generate user stories for my team to work on in external tools?
Yes, Kraftful can generate user stories based on the insights it provides and these stories can be assigned to your team on Jira, Linear or directly in Kraftful. This feature simplifies the process of turning actionable insights into actual tasks or projects for your team.
Can I use Kraftful to send weekly feedback summaries to Slack?
Kraftful supports posting weekly feedback summaries to Slack. This feature provides a regular update of the key insights and learnings drawn from the feedback analysis, enabling the entire team to stay on the same page and encouraging data-informed conversations.
Can Kraftful analyze feedback from a range of sources including reviews, surveys, support tickets, and calls?
Yes, Kraftful can analyze feedback from a multitude of sources including reviews, surveys, support tickets, and calls. By utilizing advanced AI technology to analyze these diverse sources of feedback, Kraftful gives a comprehensive view of user sentiment and needs to help nurture and improve your product.
If you liked Kraftful
Featured matches
Other matches
Home
Search
My saved AIs
Free signup
Just Launched
Featured
Popular
Requests
Tasks
Timeline
Job Impact Index
Forum
Newsletter
Submit / Advertise
Join the biggest AI community
Subscribe to our exclusive newsletter, coming out 3 times per week with the latest AI tools. Join over 470,000 readers.
Help
⌘ + D bookmark this site for future reference
⌘ + ↑/↓ go to top/bottom
⌘ + ←/→ sort chronologically/alphabetically
↑↓←→ navigation
Enter open selected entry in new tab
⇧ + Enter open selected entry in new tab
⇧ + ↑/↓ expand/collapse list
/ focus search
Esc remove focus from search
A-Z go to letter (when A-Z sorting is enabled)
+ submit an entry
? toggle help menu
Sign in to continue (100% free)
To prevent spam, some actions require being signed in. It's free and only takes a few seconds.
Sign in with Google
0 AIs selected
Clear selection
#
Name
Task