Cancel noise and transcribe meetings with AI.

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November 18, 2022

Krisp

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Cancel noise and transcribe meetings with AI.

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Overview Discussion

Overview

Krisp is an intelligent application designed to improve the efficiency and clarity of online meetings and calls. Primarily, it utilizes AI for noise cancellation, effectively eliminating background noises, voices, and echoes during online interactions.

This feature ensures clear and high-quality communication in various settings, from individual conversations to team meetings and call centers. Besides noise cancellation, Krisp also offers real-time meeting transcriptions, which improves accessibility and helps in maintaining records.

In addition, it possesses the capability to generate concise meeting notes and summaries, effectively serving as an AI meeting assistant. Another notable feature is Krisp's meeting recording functionality, which automatically records virtual meetings across all communication apps.

Specifically for call center environments, Krisp provides an AI Accent Localization feature that converts the accents of agents in real-time to match the native accent of customers for clearer communication.

It also securely transcribes agent and customer conversations in real-time. The application's services can be integrated into various products using the provided SDK for developers.

As a multi-functional AI tool, Krisp caters to a broad range of users including individuals, freelancers, hybrid work teams, sales teams, professional services, and call centers.

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Initial release

July 13, 2018

Initial release of Krisp.

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Freemium

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$8/month

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Monthly

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Pros and Cons

Pros

Background noise cancellation

Echo removal

Works on Mac and Windows

Single click functionalities

No audio data collection

Secure data transmission

Background voice cancellation

Meeting insights and summaries

Realtime meeting transcriptions

Automatic meeting recordings

On-device call center transcriptions

Available SDK for integration

App: universal compatibility

Unlimited transcriptions

Non-intrusive, bot-free experience

Automatic meeting notes generation

Automatic action items generation

Secure cloud-based meeting recordings

Real-time on-device call transcription

UCaaS and CCaaS platform compatibility

Supports 17+ accent dialects

Multiple male and female voice outputs

Seamless app setup

Automated meeting productivity features

Works with any conferencing app

Works with all call center platforms

Works with any headphone and device

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Cons

No mobile app support

Inefficient with loud noises

Voice alteration with accents

Limited voice dialects support

Usability depends on conferencing app

Requires download and install

Selective in-device encryption

Dependent on hardware quality

Delayed transcription in meetings

Manual configuration in settings

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Q&A

How does Krisp's noise cancellation feature work?

Krisp's noise cancellation feature works by using artificial intelligence to eliminate background noises, voices, and echoes during online interactions. It functions as a 'smart' layer between the device and any online communication platform, maximizing the clarity of calls and meetings.

What kind of background noises can Krisp remove?

Krisp can remove a wide range of background noises, including but not limited to various environmental noises, human voices, and echo. The focus is on ensuring clear and distraction-free online meetings and calls.

In what ways does Krisp assist with online meetings?

Krisp assists with online meetings in multiple ways. It employs AI to cancel out background noise for clearer communication. Additionally, it offers real-time meeting transcriptions, which can help improve accessibility and record-keeping. It also automatically generates meeting notes and summaries, thereby serving as an AI meeting assistant. Krisp also enables automatic recording of virtual meetings across all communication apps.

Can Krisp work on both Mac and Windows?

Yes, Krisp is compatible with both Mac and Windows operating systems, which allows a diverse range of users to benefit from its features.

How does Krisp manage user data security?

Security is a top priority for Krisp. The application does not collect audio data and all data is encrypted for secure transmission. This underlines Krisp's commitment to protecting data privacy and user confidentiality.

What is the 'background voice cancellation' feature of Krisp?

The 'background voice cancellation' feature of Krisp is one of its newest offerings. It is designed to eliminate the voices of people in the vicinity of the user during online calls or meetings, facilitating a more focused and uninterrupted conversation.

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Does Krisp provide any call metrics or insights?

Yes, Krisp provides insights at the end of every call to help users reflect and assess the call's effectiveness. These include talk time, meeting engagement, and a summary of the call.

How does Krisp support real-time transcriptions in calls?

Krisp supports real-time transcriptions in calls by securely transcribing conversations on the device and in real time. This allows key information from calls and meetings to be captured and referenced later, aiding in clearer communication and better outcomes.

Can Krisp automatically generate meeting notes and summaries?

Yes, Krisp can automatically generate meeting notes and summaries. This feature serves as an AI meeting assistant, saving time and improving collaboration by efficiently distilling key discussions, decisions, and action items from meetings.

What is Krisp's AI Accent Localization feature?

Krisp's AI Accent Localization feature is designed specifically for call centers. It converts the accents of agents in real-time to match the native accent of customers, thereby enhancing comprehension and facilitating clearer communication.

Does Krisp offer any functionalities for call centers?

Yes, Krisp offers a suite of functionalities specifically for call centers. In addition to noise cancellation and accent localization, it also provides real-time, secure call center transcription, thereby addressing some of the unique challenges faced by call centers in ensuring clear communication and maintaining accurate records.

Is Krisp compatible with popular communication apps?

Krisp works seamlessly with popular communication apps like Zoom, Meet, and Teams. It ensures maximum clarity by eliminating background noises, voices, and echo from both inbound and outbound meetings and calls.

How can Krisp be integrated into my product using SDK?

Developers can integrate Krisp’s voice AI technologies into their own products using the provided SDK. This allows for smooth integration and embedding of Krisp's features, offering exceptional value to users of their products.

What types of users is Krisp designed for?

Krisp is designed to cater to a broad spectrum of users. This includes individuals, freelancers, hybrid work teams, sales teams, professional services, and call centers.

How does Krisp improve the efficiency and clarity of online communication?

Krisp improves the efficiency and clarity of online communication primarily through its AI-powered noise cancellation feature that removes background noise. Additionally, it offers real-time meeting transcriptions, automatic note-taking, and meeting recording functionality to ensure no important details are missed. Plus, its ability to provide AI-generated summaries and action points after every call helps users in quick reviews and timely follow-ups.

Can Krisp automatically record online meetings?

Yes, Krisp has a meeting recording feature that automatically records meetings across any communication app. This ensures critical discussions and decisions are captured and can be revisited when necessary.

How can Krisp help freelancers and individuals?

Krisp provides freelancers and individuals with clear, distraction-free calls accompanied by transcriptions and meeting notes. The AI-powered noise cancellation improves the audio quality of calls, no matter the environment, while real-time transcriptions and AI-generated meeting summaries provide a useful record of discussions, decisions, and action points.

What benefits does Krisp provide for sales and professional services teams?

For sales teams and professional services, Krisp offers crystal-clear client calls and detailed record of interactions. The AI-powered noise cancellation removes background noises, ensuring a professional impression. Automated meeting notes and real-time transcriptions save time and make post-call reviews and analysis more efficient.

How can Krisp elevate the hybrid work experience?

Krisp elevates the hybrid work experience by providing consistent clarity in team calls, regardless of the environment. It captures detailed team conversations for reference and promotes accountability via AI-generated meeting summaries and action items.

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