What is Blinkn?
Blinkn is an AI shopping assistant tool named ChatGPT specifically designed for ecommerce stores. It offers a chat widget that understands customer queries and provides relevant product recommendations, comparisons, and information to enhance users' shopping experience.
How does Blinkn work?
Blinkn works by integrating with your ecommerce website through a code snippet. After the integration, it trains itself and begins to analyze customer queries to provide relevant product recommendations. It allows users to interact with the chat interface for a faster, more efficient shopping experience.
What is ChatGPT?
ChatGPT is the specific AI model that powers Blinkn. It uses machine learning to understand and respond to user queries, offer product recommendations, comparisons, and other relevant information to customers.
How can I integrate Blinkn into my ecommerce website?
To integrate Blinkn into your ecommerce website, you simply need to sign up and paste a code snippet onto your website. This will allow Blinkn to gather necessary product information and train itself to effectively assist your store's customers.
What platforms is Blinkn compatible with?
Blinkn is compatible with leading ecommerce platforms such as Shopify, Magento, WooCommerce. It can also be integrated seamlessly with any other ecommerce website.
Does Blinkn provide customer support?
Blinkn does provide customer support. It can be integrated with live chat or customer support systems to offer real-time assistance during the shopping process.
Can I customize the Blinkn chat interface?
Yes, Blinkn's interface is customizable. Users can modify it to align with the branding of their store, creating a consistent user experience across their platform.
What languages does Blinkn support?
Blinkn offers multi-language support. This feature allows it to cater to international customers and provide a localized shopping experience.
What is the cost of using Blinkn?
The cost of using Blinkn varies depending on the chosen pricing plan. It offers a free plan with limited functionalities, as well as a growth plan with enhanced user interactions, customization capabilities, and priority support among other benefits.
Does Blinkn offer different pricing plans?
Yes, Blinkn provides different pricing plans to cater to varying needs of ecommerce stores. The plans include a free plan with basic features and a growth plan that offers an extended range of features.
What is the functionality of the free plan?
The free plan includes core AI-Chat functionality and allows for limited user interactions to improve customer engagement and shopping efficiency on your ecommerce site.
What are the benefits of the growth plan?
The growth plan includes increased user interactions, a customizable chat interface, no Blinkn branding, analytics and insights, scalable user interactions, and priority support.
How can Blinkn help enhance my ecommerce website?
Blinkn enhances your ecommerce website by providing an intelligent product recommendation system and a user-friendly chat interface. It helps to expedite the process of finding, comparing, and analyzing products which in turn enhances the shopping experience.
How does Blinkn handle product recommendations?
Blinkn handles product recommendations by understanding user queries and providing relevant suggestions based on the product information gathered from your website.
Can Blinkn be used for product comparisons and analyses?
Yes, Blinkn can be used for product comparisons and analyses. It's capable of providing comprehensive product overviews and comparisons based on customer queries and needs.
Does Blinkn have a real-time chat or customer support feature?
Yes, Blinkn comes with a real-time chat feature and can be integrated with other customer support systems to offer instant assistance during the shopping process.
How does Blinkn gather product information from my website?
Blinkn gathers product information directly from your website. This is done automatically once the Blinkn code snippet is integrated into your ecommerce platform.
In what ways can Blinkn engage with my customers?
Blinkn engages with your customers through its AI-powered chat interface, providing automated responses to queries, product recommendations, comparisons, and more. It also integrates with live chat for real-time assistance, ensuring a user-friendly and efficient shopping experience.
How does Blinkn integrate with live chat systems?
Blinkn integrates with live chat systems and provides seamless coordination between the AI shopping assistant and live customer support. This allows it to offer real-time assistance and engage with customers more effectively.
Can I remove Blinkn branding from the chat interface in my premium plan?
Yes, as part of the growth plan, Blinkn allows you to remove the Blinkn branding from the chat interface ensuring a consistent brand experience for your customers.