What is Blinkn?
Blinkn is a ChatGPT based AI shopping assistant specifically designed for ecommerce stores. It's primarily a chat widget that can understand customer queries and provide relevant product recommendations, comparisons and information.
How does Blinkn work?
Blinkn operates as an intelligent chat widget. It automatically gathers product information from the ecommerce store it's integrated with and trains itself to provide relevant responses. When a customer interacts with the chat interface, Blinkn recognizes their queries and offers suitable product recommendations, comparisons and details.
How can I integrate Blinkn into my ecommerce store?
To integrate Blinkn into your ecommerce store, you need to sign up first. After that, you simply copy-paste a given code snippet onto your website. This allows Blinkn to automatically gather product information and train its AI assistant for your store. The entire process is quick and does not require rigorous technical setup.
Is Blinkn compatible with all ecommerce platforms?
Yes, Blinkn is compatible with all ecommerce platforms. It can seamlessly integrate with popular ecommerce platforms such as Shopify, Magento, WooCommerce, and any other ecommerce website. As long as the platform supports code integration, you can use Blinkn on your ecommerce store.
Does Blinkn support multiple languages?
Yes, Blinkn supports multiple languages. It is specifically designed to cater to international customers and provide a localized shopping experience, making it a versatile tool for ecommerce stores operating around the globe.
Can Blinkn provide real-time customer support?
While Blinkn primarily focuses on improving the self-service shopping experience, it can also integrate with existing live chat systems or customer support software to provide real-time assistance during the shopping process.
Can I customize Blinkn to match my store's branding?
Yes, you can customize Blinkn to match your store's branding. It provides customization options to ensure the chat interface aligns with your store's branding, enabling a cohesive and consistent user experience.
What are the pricing plans for Blinkn?
Blinkn offers two pricing plans - a free plan and a growth plan. The free plan includes up to 50 user interactions per month, core AI-Chat functionality, and Blinkn branding. The growth plan, costing $499.00 per month, includes 5000 user interactions, customizable chat interface, no Blinkn branding, analytics and insights, scalable user interactions, and priority support.
Does Blinkn offer a free plan?
Yes, Blinkn offers a free plan. Though it provides limited user interactions and includes Blinkn branding, it allows you to use Blinkn's core AI-Chat functionality for free.
What benefits can I expect from Blinkn's growth plan?
With Blinkn's growth plan, you can expect several benefits. These include an increase in user interactions to 5000 per month, a customizable chat interface, removal of Blinkn branding, access to analytics and insights, an increase in user scalability, and priority support.
How does Blinkn enhance the online shopping experience?
Blinkn enhances the online shopping experience by offering fast and accurate product recommendations, comparisons, and information. This result can be accessed through a user-friendly chat interface, which speeds up the shopping process and ensures customers find exactly what they're looking for. By integrating with live chat systems, it also offers real-time support.
How does Blinkn provide product recommendations?
Blinkn provides product recommendations based on the queries it receives from customers. It's trained to understand customer queries, after which it accesses the product database of the ecommerce store and provides relevant product recommendations.
Can Blinkn integrate with my store's existing live chat system?
Yes, Blinkn can integrate with your store's existing live chat system. Even though it's designed as a self-service tool, Blinkn can work conjointly with live chat systems or customer support software for real-time assistance.
How does Blinkn handle customer queries?
Blinkn handles customer queries by understanding them through its AI-Chat functionality, and then generates appropriate responses. These could be product suggestions, comparisons or additional information about a queried product.
How long does it take to set up Blinkn on my website?
It takes only a few minutes to set up Blinkn on your website. After signing up and pasting a given code snippet onto your website, Blinkn will automatically gather product data and train its AI assistant for your store.
Can Blinkn automatically gather product information from my store?
Yes, Blinkn is designed to automatically gather product information from your online store. This automated data gathering is key to the training of its AI assistant which will respond to customer queries with accurate product suggestions.
How will Blinkn look on my website after setup?
After setup, Blinkn appears on your website as a chat interface widget. This widget is designed to be non-intrusive, user-friendly and facilitate quick interaction for your visitors, effectively turning them into customers.
Can I remove Blinkn branding from the chat interface?
Yes, you can remove Blinkn branding from the chat interface. This is a feature included in their growth plan. It allows for a more customized experience, with focus remaining on your store's identity.
Does Blinkn provide analytics and insights?
Yes, Blinkn does provide analytics and insights. In the growth plan, this facility is included allowing you to track interactions, usage and other important metrics. This can further assist in understanding the effectiveness of the tool and drive improvement in your ecommerce strategy.
What is Blinkn's scalable user interactions feature?
Blinkn's scalable user interactions feature refers to their ability to increase the volume of customer interactions as per your needs. It's available in the growth plan. This feature is particularly useful for growing ecommerce stores, aiming to cater to an increasing number of customers without compromising on the shopping experience.