What is the purpose of Manifest AI?
Manifest AI serves as an AI-powered shopping assistant for eCommerce brands. Its purpose is to guide buyers throughout their pre-purchase journeys, suggesting products based on buyersβ queries, reducing customer drop-offs, and boosting eCommerce by enhancing customer engagement and driving conversions.
How does Manifest AI reduce customer drop-offs?
Manifest AI uses AI prompts to reduce customer drop-offs. When a customer seems about to leave, Manifest AI provides them with extended prompts on the website, creating an engagement that often results in the customer staying longer. This method has proved successful, reducing drop-offs by 40%.
What methods does Manifest AI use to recommend products?
Manifest AI combines natural language processing techniques and contextual suggestions to recommend products. It interprets the intent of the buyer's search queries to understand their needs and recommends the most relevant products aligning with these requirements. It goes through the store's catalog to find the best-fit products, which is highly accurate due to the use of contextual questions and product recommendations.
How does Manifest AI interpret buyers' search queries?
Manifest AI uses advanced natural language processing capabilities to interpret buyers' search queries. By understanding the details, features, and benefits of each product, it interprets the intent of the buyers, allowing it to deliver highly relevant product recommendations fitting each customer's requirements.
How do the AI prompts tailor to buyers' browsing behavior?
The AI prompts of Manifest AI are tailored to buyers' browsing behavior. These personalized prompts boost customer engagements and stimulate online conversations and conversions. The software uses AI and the browsing behavior of customers to create engaging and captivating prompts that drive them to stay and shop.
Can Manifest AI provide information on store policies and delivery times?
Yes, Manifest AI is capable of providing information about store policies, delivery times, returns, and refunds. This contributes to an overall engaging and informative shopping experience for the customer.
Which languages does Manifest AI support?
Manifest AI is designed to support multiple languages. It can interact with multilingual audiences worldwide, including speakers of Hindi, Spanish, French, German, Portuguese, Italian, Dutch, Russian, Arabic, and Chinese.
Is it possible to customize the shopping assistant using the dashboard?
Yes, store managers can customize Manifest AI's shopping assistant according to their store's personality using their dashboard. They have the freedom to modify the behavior of the assistant to align it with their brand's tonality.
Does Manifest AI use GPT-3.5?
Yes, Manifest AI is powered by GPT-3.5. This particular type of generative pre-training transformer is responsible for the AI's ability to generate answers, recommendations, and engage in meaningful interactions with customers.
What type of data is used to train the AI tool?
Manifest AI is trained on data imported from the eCommerce stores once the app is installed. This data includes product information, collections, policy pages, and articles from the store, providing the AI with a comprehensive understanding of the store's inventory and policies.
How easy is it to install Manifest AI?
Yes, installing Manifest AI is easy. Store managers simply install the app and customize their shopping assistant as desired. Once done, the AI tool is automatically trained with the necessary data and is ready to engage and assist customers.
How does Manifest AI increase conversions?
Manifest AI increases conversions by recommending exactly what customers want. By understanding even the smallest queries and showing the right products, coupled with its ability to create engaging AI prompts, it successfully enhances conversion rates by 10%.
How can Manifest AI help reduce buying time?
Manifest AI reduces buying time by 50% by presenting everything in a text format. Customers get all the information they need without the hassle of navigating through the website. This includes details about product features, benefits, and other specifics, all of which make the shopping process considerably faster.
Can Manifest AI help with customer choice overload?
Yes, Manifest AI helps with customer choice overload. It recommends only the top 5 most relevant products based on a query. This narrowed down selection prevents customers from feeling overwhelmed by too many choices and helps them find what they're looking for quicker.
How does Manifest AI improve customer engagement?
Manifest AI improves customer engagement by using captivating prompts that engage visitors throughout their purchase journey. These prompts are driven by AI and tailored to the customers' browsing behavior, which helps attract and retain the attention of the shoppers.
Can Manifest AI help potential buyers find relevant products faster?
Yes, Manifest AI can help potential buyers find relevant products faster. It uses natural language processing to accurately interpret buyers' search queries, narrowing down product recommendations to the 5 most relevant ones based on their specific requirements.
How can Manifest AI drive conversations?
Manifest AI engages in customer interactions by using contextual suggested questions and product recommendations. These interactive methods drive productive conversations with the buyers, leading them through the storeβs catalog to find products that best fit their needs.
Can Manifest AI provide information about specific products?
Yes, Manifest AI can provide detailed information about specific products. Built with advanced natural language processing, it understands the details, features, and benefits of each product. This capability helps it to answer any product-related queries and provide buyers with all the information they need.
How can Manifest AI assist buyers throughout their pre-purchase journeys?
Manifest AI assists buyers throughout their pre-purchase journeys by showcasing top products, helping them discover the right product for their requirement, providing detailed information about specific products and even aiding in comparing multiple products. Additionally, it can answer policy-related queries about the store.
Does Manifest AI support multilingual audiences worldwide?
Yes, Manifest AI supports multilingual audiences worldwide. Apart from English, it also supports Hindi, Spanish, French, German, Portuguese, Italian, Dutch, Russian, Arabic, and Chinese. Its natural language processing technology is adept at interpreting and responding to user queries in multiple languages.