15,271
Customer engagement
2020-04-23
Senseforth
Driving business growth through AI chatbot solutions.
Overview
Customer engagement#50 most recent
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Senseforth.AI's Generative Conversational AI Chatbot is a platform designed to facilitate business growth through enhancing customer interaction and engagement.
It employs AI technology to automate services in various industries including banking, insurance, healthcare, retail, telecom, hospitality, and manufacturing among others.
The technology allows businesses to stay connected with customers, providing personalized recommendations and 24/7 customer support. It offers technical troubleshooting, customer support, and aids in acquiring new customers and boosting sales efficiency.
The platform also supports multi-channel experience, allowing deployment across different user touchpoints such as websites, mobile apps, and IMs. Senseforth.AI's chatbot uses advanced NLU capabilities and built-in analytics.
It provides a full-stack solution, handling every aspect of creating an enterprise solution from building the bot to deploying it. Furthermore, Senseforth.AI ensures that its information security management aligns with the ISO 27001:2013 framework.
The platform also includes a 'Bot Store', providing pre-built enterprise chatbots for various industries.
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Senseforth was manually vetted by our editorial team and was first featured on February 1st 2024.
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Pros and Cons
Pros
Enhances customer interaction
Boosts sales efficiency
24/7 customer support
Multi-channel deployment
Advanced NLU capabilities
Full-stack solution
InfoSec aligns with ISO 27001:2013
'Bot Store' with pre-built chatbots
Automates services across industries
Personalized recommendations
Acquires new customers
Increases user engagement
Voice-enabled Search Engine
Self-help tools for banks
Automate claim filing for insurance
Personalizing patient care
Guided user journeys for retail
Travel assistance for hospitality
Automate student onboarding for education
Order booking for manufacturing
Test drive booking for automotive
10x Faster Implementation
Zero-code environment
Built-in analytics
Backend connectors
Superior NLP capabilities
Deploy across platforms
Robust InfoSec Management Program
Cons
No free trial mentioned
Requires JavaScript enabled
No integration details
No pricing info available
Closed source software
Pre-built bots may limit customization
Lacks in-depth analytical capabilities
Limited support channels specified
Assumed enterprise focus may alienate SMBs
No SLA or uptime guarantee
Q&A
What is Senseforth.AI's Generative Conversational AI Chatbot?
Senseforth.AI's Generative Conversational AI Chatbot is an AI-driven platform designed to enhance business growth by improving customer interaction and engagement. It provides a full-stack solution, from building to deploying the bot, supporting multiple user touchpoints.
How does Senseforth.AI's Chatbot automate customer services?
Senseforth.AI's Chatbot automates customer services by employing AI technology. It provides 24/7 customer support, performs technical troubleshooting, and assists in new customer acquisition, which in turn boosts sales efficiency.
What industries can the Senseforth.AI Chatbot be applied to?
The Chatbot from Senseforth.AI can be applied to a plethora of industries, including banking, insurance, healthcare, retail, telecom, hospitality, and manufacturing among others.
How does the Senseforth.AI tool provide personalized recommendations?
The Senseforth.AI tool provides personalized recommendations by employing advanced NLU (Natural Language Understanding) capabilities. It can understand and analyze user inquiries to provide specific and personalized responses.
Does Senseforth.AI offer 24/7 customer support?
Yes, Senseforth.AI provides 24/7 customer support. The AI can handle customer inquiries round-the-clock, providing continuous support to customers irrespective of the time and day.
What are the advanced Natural Language Understanding (NLU) capabilities of Senseforth.AI?
Senseforth.AI's advanced Natural Language Understanding (NLU) capabilities allow it to interpret and comprehend user inquiries effectively. This technology enables it to provide personalized and accurate responses to user queries, thereby improving customer interaction and engagement.
How does the multi-channel deployment of Senseforth.AI work?
Senseforth.AI's chatbot supports a multi-channel experience, meaning it can be deployed across various user touchpoints. These multiple touchpoints include websites, mobile apps, and Instant Messaging platforms.
What does the 'Bot Store' on the Senseforth.AI platform offer?
The 'Bot Store' on the Senseforth.AI platform offers pre-built enterprise chatbots particular to different industries, ready to be implemented saving both time and development costs.
Does the Senseforth.AI platform provide technical troubleshooting?
Yes, the Senseforth.AI platform provides technical troubleshooting as a part of its customer support services. The AI has the capability to diagnose and resolve technical issues encountered by users.
How does Senseforth.AI's tool aid in acquiring new customers and boosting sales efficiency?
Senseforth.AI aids in acquiring new customers and boosting sales efficiency by automating services in different industries. Through 24/7 customer interaction, technical troubleshooting, and personalized recommendations, it can address customer queries promptly, nurturing leads, and aiding their conversion.
How does Senseforth.AI handle the creation of an enterprise solution?
Senseforth.AI handles the creation of an enterprise solution by providing a full-stack solution. It manages every aspect from building the bot, incorporating advanced Natural Language Understanding capabilities, adding built-in analytics, to deploying the bot across various platforms.
Is the Senseforth.AI's information security management in line with the ISO 27001:2013 framework?
Yes, Senseforth.AI's information security management aligns with the ISO 27001:2013 framework. It ensures a robust InfoSec Management Program adhering to international standards.
Does Senseforth.AI platform provide pre-built enterprise chatbots for various industries?
Yes, Senseforth.AI platform provides pre-built enterprise chatbots for various industries through its 'Bot Store'. This feature allows businesses in different sectors to readily implement AI chatbots suitable to their specific industry.
How does Senseforth.AI enhance customer interaction and engagement?
Senseforth.AI enhances customer interaction and engagement by utilizing AI technology to offer continuous customer support, handling technical troubleshooting, and providing personalized recommendations. It also supports multi-touchpoint deployment, thus facilitating seamless and personalized interaction with customers.
What are the built-in analytics features of Senseforth.AI?
Senseforth.AI features built-in analytics capabilities within its platform. These help in gathering valuable insights about customer interactions, facilitating data-driven decision-making and continuous improvement of services.
How does the Senseforth.AI tool facilitate business growth?
The Senseforth.AI tool facilitates business growth by leveraging AI technology to automate services, provide 24/7 customer support and personalized recommendations, thus improving customer interaction, engagement, and ultimately loyalty. As a result, the tool aids in customer acquisition and boosts sales efficiency.
Can Senseforth.AI's chatbot be deployed on mobile apps, websites, and IMs?
Yes, Senseforth.AI's chatbot can be deployed on mobile apps, websites, and IMs. The platform supports a multi-channel experience allowing businesses to interact with their customers via various touchpoints.
Which aspects are handled in the full-stack solution provided by Senseforth.AI?
The full-stack solution provided by Senseforth.AI handles all aspects of creating an enterprise solution, including the creation of the bot, incorporating advanced NLU and analytics, and deploying the bot across multiple platforms.
What tools are provided by Senseforth.AI to increase user engagement and sales?
To increase user engagement and sales, Senseforth.AI provides tools like its Generative Conversational AI chatbot capable of delivering personalized recommendations and 24/7 customer support. Moreover, it supports multiple deployment channels allowing continuous engagement via various platforms.
Why has Senseforth.AI been recognized in the 2022 Gartner® Magic Quadrant™ for Conversational AI Platforms?
Senseforth.AI has been recognized in the 2022 Gartner® Magic Quadrant™ for Conversational AI Platforms due to its holistic Generative Conversational AI solutions that address key business challenges related to customer acquisition, retention, and support. Furthermore, its pre-built and field-tested AI models, zero-code environment, superior NLP capabilities, efficient InfoSec Management Program, and multi-channel experience facets contributed to this recognition.
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