What exactly does Shadow do?
Shadow is an Artificial Intelligence tool developed to streamline and automate tasks associated with meetings. It comprehends conversations and translates them into actionable tasks that enhance efficiency. Shadow is designed to function without the presence of a bot, providing a smooth conversational environment. It can be of benefit in various scenarios such as design feedback, bug reporting, customer service, asynchronous interviews, remote working across different time zones, and sales outreach.
How does Shadow understand and use conversations?
Shadow utilizes speech recognition and conversational understanding technologies to listen and comprehend conversations. After a conversation concludes, this AI tool produces transcripts and summaries embedded with timestamps, which serve as references for future tasks. Shadow also uses these transcripts to accomplish different tasks like writing meeting summaries and updating CRM.
What platforms is Shadow compatible with?
Shadow is compatible with several popular communication and collaboration platforms. These include Zoom, Microsoft Teams, Google Meet, Slackhuddle, Cisco Webex, and Discord.
Does Shadow need permission to listen to conversations?
Yes, Shadow is designed with user permission as a basic requirement. It can only listen to and understand conversations with the user's explicit permission.
What type of tasks can Shadow help accomplish?
Shadow assists in accomplishing various after-meeting tasks based on the conversation transcripts. Some of the tasks that Shadow helps with include writing meeting summaries, updating CRM, collecting and organizing design feedback, transforming bug reports, providing customer support, coordinating asynchronous interviews, and streamlining work across different time zones to name a few.
Where does Shadow store recordings and transcripts?
Shadow securely stores all conversation recordings and transcripts locally on the user's device. Access to these stored files is only available with the user's permission.
Can Shadow update CRM using conversation data?
Yes, Shadow can effectively update Customer Relationship Management (CRM) systems using the data it derives from conversation transcripts.
Is my data safe and private with Shadow?
With Shadow, data safety and privacy is a top priority. All recordings and transcripts are stored locally on the user's device and are only accessed with the user's permission. No one else can access these recordings unless explicitly allowed by the user.
What unique features are Shadow currently developing?
Shadow is continuously growing and learning to offer more features and skills, although the exact nature or specifics of these upcoming features are not mentioned on their website.
How does Shadow facilitate design feedback?
In the context of design feedback, Shadow allows for concise and efficient feedback collection. By making use of conversation transcripts, this tool simplifies the process of discussing changes, effectively streamlining design-related communication.
How does Shadow help with bug reporting?
Shadow revolutionizes bug reporting by transforming traditional, long written reports into more demonstrative and efficient formats. Using captured conversations, it can showcase rather than tell about the bugs, making bug reports more understandable and actionable.
Can Shadow be used in customer support scenarios?
Shadow can indeed be used in customer support scenarios. The tool utilizes recorded conversation transcripts to understand customer issues better and help provide more personalized solutions. It adds a human touch to the process, enhancing customer satisfaction.
What makes Shadow an effective tool for asynchronous interviews?
Shadow supports asynchronous interview processes effectively. It can comprehend interview conversations and generate relevant tasks or follow-ups, providing an efficient mechanism to get to know job candidates better even before you meet them.
Does Shadow support remote work and collaboration across different time zones?
Yes, Shadow supports remote work and fosters collaboration across different time zones. It can record and transcribe conversations, generate actionable tasks and contribute to a smoother workflow, making it easier for global teams to connect and collaborate.
How does Shadow impact sales outreach processes?
In sales outreach processes, Shadow can add interactive elements to the conversation data. By understanding the context of the meetings, it can schedule calls, manage questions, and enhance the overall sales process by ensuring no important details are missed.
Can Shadow make comprehensive meeting summaries?
Absolutely, Shadow specializes in creating comprehensive meeting summaries. It listens to and comprehends the conversations during meetings and then generates detailed summaries with timestamps for future reference.
How does Shadow work without the presence of a bot?
Shadow operates without the presence of a bot to provide a smooth conversation environment. It uses advanced AI capabilities to understand and interpret conversations, which enables it to complete all follow-up tasks significantly more quickly.
Can Shadow help forget note-taking during a meeting?
Yes, Shadow can serve as an automatic note-taker during meetings. It listens to and understands conversations, thereby creating detailed transcripts and summaries. This completely eliminates the need for manual note-taking during meetings.
Do meeting recordings need to be manually started or does Shadow have an autopilot mode?
Shadow is equipped with an autopilot mode that allows it to start listening and transcribing once a conversation starts automatically, ensuring that no important information is missed. This feature eliminates manual intervention and ensures all conversations are tracked and acted upon.
Can other parties access the recordings made by Shadow?
No, other parties cannot access the recordings made by Shadow unless the user explicitly allows it. All the recordings and transcripts are stored locally on the user's device, safeguarding user privacy.