What is the function of Versational?
Versational functions as an AI-Driven Conversation Enablement Platform. It enables users to extract important insights from conversations, compress lengthy meetings into condensed insights, and automatically export tasks to CRM. Using behavioral science metrics, it aids in coaching and provides AI-powered custom topic trackers to discover valuable insights such as identified needs, objections, and buyer perceived value. Versational can detect action items and issues with up to 84% accuracy and provides one-click mechanism to assign, schedule, and confirm action items.
How does Versational compress 1-hour meetings into 6 minutes of insights?
Versational uses advanced AI algorithms to compress 1-hour meetings into 6-minute insights. It extracts key points from a conversation or meeting, identifies action items, and highlights important topics. It automatically summarizes these insights, reducing an hour-long meeting into a concise 6-minute review.
Can Versational auto-export tasks to my CRM?
Yes, Versational can auto-export tasks to your CRM. It does this by identifying action items, important points, and insights from your conversations and automatically filling these into the corresponding fields in your CRM.
What is the accuracy of Versational's action item detection feature?
Versational's action item detection feature operates with an accuracy of up to 84%. The system is capable of detecting, assigning, scheduling, and confirming action items with just a single click.
How can Versational assist in coaching using behavioral science metrics?
Versational uses the latest in behavioral science metrics to facilitate coaching. It analyzes conversations, identifies key behavioral traits, and provides actionable insights to improve conversational skills and effectiveness.
How does Versational track custom topics?
Versational utilizes AI-Topics™ to track custom topics. This feature enables users to follow specific topics with greater precision than basic keywords. It also has the capability to identify unsupervised topics that can detect emerging themes.
What are some use cases for Versational's Conversation Enablement Platform?
Versational's Conversation Enablement Platform can be used across a variety of use cases including sales teams, virtual education, product marketing, training and onboarding, recruiting, and project and program management.
How is Versational beneficial to virtual education?
For virtual education, Versational can be extremely beneficial. It enables the recall of everything that was said, aids in the creation of study guides, and highlights important points for quick learning. All these functionalities make the process of educating and learning more effective, efficient, and interactive.
How can Versational contribute to effective project and program management?
Versational contributes to effective project and program management by capturing key insights from meetings, identifying action items, and compressing lengthy meetings into brief summaries of insights. The platform keeps everyone in the loop without them necessarily attending every meeting. Tasks can be automatically exported to CRM systems, simplifying task management and project tracking.
How does Versational's AI-Topics™ feature work?
The AI-Topics™ feature in Versational allows users to track custom topics. Using AI, this feature can classify custom topics 2-3 times more accurately than keywords. This method proves highly effective when users need to track particular subjects across their conversations.
Can Versational be used for recruiting?
Yes, Versational can be used for recruiting. The platform's ability to record and analyze conversations can help hiring teams make informed decisions. By identifying key insights, patterns, and traits from conversations with prospective candidates, Versational provides a powerful way to reduce time-to-hire and hire with confidence.
What accuracy does Versational offer for topic tracking over keywords?
Versational offers higher accuracy for topic tracking compared to just keywords. The platform's AI-Topics™ can classify these custom topics with 2-3 times greater accuracy than standard keyword tracking.
How does Versational identify needs, objections, and buyer-perceived value?
Versational identifies needs, objections, and buyer-perceived value by leveraging AI-powered topic trackers. These can detect and bring attention to these insights with greater than 70% accuracy. This allows sales teams to better understand and respond to the buyer's needs and objections.
What accuracy is Versational capable of when identifying speakers?
Versational exhibits an ability to identify 20 different speakers with 85% accuracy. This feature enables it to accurately attribute insights and conversation points to the correct participant.
How does Versational assist in detecting action items and issues?
Versational assists in detecting action items and issues by using AI algorithms to analyze conversations. It automatically identifies tasks, goals, problems, and key discussion points with an accuracy of up to 84%.
Can Versational assign, schedule, and confirm action items?
Yes, Versational has the capability to assign, schedule, and confirm action items. Once it detects an action item, it allows users to assign and schedule the task with just a single click. The platform can also confirm completed action items seamlessly.
How does Versational analyze for sentiment, intent, and interactions?
Versational uses its advanced AI capabilities to analyze sentiment, intent, and interactions in conversations. It can extract 'gems' by topic while also scrutinizing individual interactions for sentiment and intent. This provides the necessary context and understanding to effectively respond to or build upon these interactions.
How does Versational integrate with CRM?
Versational integrates with your CRM by automatically syncing conversation insights, action items, and important context to your CRM records. It can also auto-assign speakers to your CRM contacts, and decrease the time spent on manual data entry.
Can Versational identify interaction patterns that boost buyer purchase intent?
Versational employs AI to identify interaction patterns that increase buyer purchase intent by 35%. This can help sales teams better tailor their strategies and focus on interactions that are more likely to result in a successful sale.
How can Versational help in improving conversation value?
Versational helps you improve conversation value by using leading behavioral science metrics. It provides post-conversation intelligence, helping individuals or teams understand their interaction rates, talk-listen ratios, sentiment responses, and insight delivery. This allows users to tailor their approach to improve their conversational effectiveness and the outcomes achieved from it.