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Customer support
2024-06-18
By unverified author. Claim this AI
Launch an AI-powered assistant for instant customer support.
Overview
Customer support#68 most recent
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Generated by ChatGPT
An artificial intelligence (AI) tool, WebWhiz functions as an AI-powered assistant integrated into your website to deliver instant, precise responses to support queries.
Capabilities akin to chatGPT are used within the tool to answer questions specific to the data on your website, meaning responses are accurate and relevant.WebWhiz features an easy integration process; the tool can be created, trained, and added to your website in minutes, requiring no coding skills.
The chatbot relies upon the data from your website to form its responses, with the website regularly crawled for updates to keep the chatbot's information up to date.Beyond its practical implementation, the chatbot can also be customized to match the aesthetics of your website, with additional fine-tuning options available to improve its function.
Translation into over 100 languages allows visitors from various regions to engage with the bot comfortably, increasing its accessibility.WebWhiz upholds data privacy policies, strictly maintaining GDPR compliance.
The tool has potential to contribute significantly to lead generation by collating visitor email addresses and efficiently reducing support volumes, freeing up your support team to tackle more complex queries.It must be noted that all the code for WebWhiz is available for review on GitHub, emphasizing its transparency and security.
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Comments(1)
Jürgen Adams
Oct 23, 2023
I subcribed the service some days ago (2023-10-21). The service was broken from day one. Currently, it is not possible to upload training data what results in an dead chantbot.
I created a support ticket at Github and found a bunch or request that are never worked on. Be Careful subcribing this service because NO free plan is available to test the software.
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WebWhiz was manually vetted by our editorial team and was first featured on June 17th 2023.
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Pros and Cons
Pros
Customized ChatGPT training
No coding required
Data-specific responses
Regular website data updating
Cloud-based solution
Automatic data crawling
Self-hosting option
Open source access
Free availability
Premium subscription plans
Customizable chatbot appearance
Fine-tune training results
No-code builder
Dedicated customer support
Website integration
Stringent data privacy
GDPR Compliance
Lead generation functionality
Multi-language support
Instant, precise responses
Easy integration process
Continuous website crawling
Chatbot aesthetic customization
100+ languages translation
Transparency with GitHub access
Potential email collection
Cons
Requires regular website crawling
Potential language translation errors
Limited appearance customization
Complex fine-tuning features
May overlook content updates
Restricted to website data
Delayed updates for large websites
Dependent on tokens for data processing
GDPR compliance restrictions
Potential lead generation misuse
Q&A
What is WebWhiz?
WebWhiz is an AI-based chatbot tool that allows website owners to customize and train a chatbot to answer customer queries specific to their website. It's a cloud-based platform that provides automated crawling and training from website data. WebWhiz is open source, available for free with access to its code on GitHub, and also offers premium plans for additional features.
What does WebWhiz do?
WebWhiz provides an AI-powered assistant for website owners, delivering instant, precise responses to customer inquiries. This assistant uses capabilities akin to ChatGPT to provide accurate, data-specific answers derived from website context. Beyond responding to queries, the chatbot can be customized aesthetically, provides multi-language support, and complies with GDPR.
How does WebWhiz work?
WebWhiz works in three main steps. First, it fetches and prepares training data from your specified website URL. Then, ChatGPT is trained on this website data according to selected parameters to create your chatbot. Finally, the chatbot is embedded into your site by adding a provided JavaScript tag. WebWhiz also regularly updates its data by crawling your website.
How can I integrate WebWhiz into my website?
You can integrate WebWhiz into your website by simply inserting a script tag provided by WebWhiz. This simple process of adding JavaScript to your website can turn your website into an interactive forum where the chatbot interacts with your customers.
Can you customize the appearance of WebWhiz?
Yes, users can customize the appearance of the WebWhiz chatbot to align with their own website theme. This personalisation feature allows the chatbot to seamlessly integrate with the website, providing a consistent user experience.
What advantages does WebWhiz offer over traditional chatbots?
WebWhiz offers several advantages over traditional chatbots. It is AI-driven, providing more accurate and targeted responses based on website data. It also includes regular updates from website crawling, multi-language support, easy integration, and customization feature. WebWhiz doesn't guess responses and only offers data-specific responses, maintaining its relevance and accuracy. Moreover, it helps gather visitor email addresses, serving as a lead generating tool.
What does 'data-specific responses' mean in WebWhiz?
'Data-specific responses' in WebWhiz mean that the chatbot only provides answers based on the given website data. This ensures that responses are specific to the products, services, or information presented on the website and that the responses maintain relevance and accuracy.
How does WebWhiz ensure the accuracy of its responses?
WebWhiz ensures the accuracy of its responses by regular website crawling, thereby keeping the chatbot's information up to date. Answers are then based on this updated data which is uniquely specific to the website. This strict adherence to website data makes WebWhiz outperform other chatbots in terms of precision and relevance.
Do I need coding skills to use WebWhiz?
No, you don't need any coding skills to use WebWhiz. It uses a no-code builder that enables you to build, train, and add the chatbot to your website with minimal effort, simplifying the process to a few clicks.
What is the ChatGPT feature in WebWhiz?
The ChatGPT feature in WebWhiz refers to a language model that the chatbot uses to generate data-specific responses, offering efficient, relevant responses to customer queries. The feature requires no coding skills, as WebWhiz automatically trains ChatGPT on your website data.
How is my data used and protected by WebWhiz?
WebWhiz adheres to strict data privacy policies and emphasizes GDPR compliance, making sure your personal information stays protected. Specifically, the tool is hosted in the EU, does not use cookies, and provides a transparent and secure solution.
Does WebWhiz comply with the GDPR?
Yes, WebWhiz strictly maintains GDPR compliance. The tool is hosted in the EU and does not use cookies, ensuring that personal information remains protected according to the regulations set by the General Data Protection Regulation (GDPR).
Can WebWhiz support multiple languages?
Yes, WebWhiz supports multiple languages. It has the ability to efficiently communicate in over 100 languages, ensuring that visitors feel welcome and understood, regardless of their location.
What are the various pricing options for WebWhiz?
WebWhiz offers multiple pricing options. The tool itself is open-source and available for free. You can review its code on GitHub. Alongside this, WebWhiz also offers some premium plans that vary in terms of token usage, the number of projects, and the number of pages that can be handled. Further details about the specific premium plans can be found on their website.
Can WebWhiz be self-hosted? If so, how?
Yes, WebWhiz can be self-hosted. Users have the option to use their own open AI key for self-hosting. However, the specific details on how to go about the self-hosting process are not explicitly mentioned.
What does the 'token usage' in the pricing plans refer to?
'Token usage' in the pricing plans refers to the amount of text data that the chatbot is able to process. In the context of WebWhiz, each token corresponds to a unit of measurement. Different premium plans allow for different amounts of token usage.
Is the code of WebWhiz available for review?
Yes, the code of WebWhiz is available for review on GitHub. Being open-source, it advocates for transparency and security, allowing users or developers to check, run, or contribute to the code.
How does WebWhiz contribute to lead generation?
WebWhiz contributes to lead generation by enabling the collection of visitor email addresses. The AI-powered assistant turns casual browsers into potential leads by gathering their emails, thereby creating an opportunity for further engagement and communication with the site's audience.
What benefits come with the premium plans of WebWhiz?
The premium plans of WebWhiz differ in token usage, the number of projects, and the number of pages handled by the chatbot. However, the specific benefits and features that come with these premium plans are not explicitly stated.
What support options are available for WebWhiz users?
WebWhiz offers support to its users through a frequently asked questions section and through the chatbot itself, to handle any concerns or questions users might have regarding their product or service.
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