What is DocuChat?
DocuChat is an AI (Artificial Intelligence) powered platform which enables users to build chatbots. The designed bots are capable of providing speedy and accurate answers to queries by processing documents in DOC/DOCX, PDF, and TXT formats. These chatbots can be made private or public and also shared with others for collaborative uses. DocuChat presents different levels of service and usage limits so users can choose what suits them best. Furthermore, DocuChat ensures the precision and authenticity of the responses supplied by chatbots, but it does not guarantee a 100% accuracy.
How do I use DocuChat to create a chatbot?
To use DocuChat for chatbot creation, you need to import the resources such as documents, websites, and spreadsheets you want your chatbot to learn from. You can add as many as you'd like in any language. Next, you personalize your chatbot, from visual style to conversational logic. You can then share your chatbot through a link or integrate it to your website using an embed code. Lastly, you analyse and refine your bot performance by reviewing chat interactions, and you can even export transcripts for further analysis.
What kind of documents can I upload to DocuChat?
You can upload various types of documents to DocuChat for creating a chatbot. This includes documents, websites, and spreadsheets. You can add multiple resources in any language of your choice.
What formats does DocuChat support for document upload?
DocuChat supports the addition of documents in PDF, DOC/DOCX, and TXT formats. It also enables users to add URLs and online sources for information retrieval.
Can I share my DocuChat chatbot with others?
Yes, users can share their DocuChat chatbots with others. The platform enables the creation of both private and public chatbots. Users can simply share the chatbot link for collaborative use.
What types of services does DocuChat offer?
DocuChat offers a range of services. It is primed for efficient information retrieval by providing instant, accurate responses. DocuChat allows users to train chatbots with their documents and websites. The trained chatbots can be seamlessly integrated into the user's websites for round-the-clock response service. Other features include smart citation to back up answered queries, brand customization to align the chatbot with the user's brand image, private and public sharing options, in-depth analytics tracking, role-based permission for team collaboration and a shared knowledge base. DocuChat service also extends to white labeling for consistent brand experience.
Can I customize the branding of my DocuChat chatbot to match my brand?
Yes, DocuChat allows users to customize their chatbots in line with their brand identity. This includes the chatbot's design, dialogue, and overall visual style. This level of customization aims to ensure consistent branding and a seamless integration of the chatbot into the user's brand interface.
What is Open AI's GPT-3?
OpenAI's GPT-3 (Generative Pretrained Transformer 3) is an autoregressive language model that utilizes machine learning to generate human-like text. It's the third iteration of the GPT series and it's one of the most powerful text-generation models currently available.
Is DocuChat powered by GPT-3?
Yes, DocuChat is powered by OpenAI's GPT-3 model. This enables its chatbots to provide accurate and human-like responses to queries, thereby driving efficient information retrieval.
How does DocuChat guarantee the accuracy of the answers?
DocuChat provides accuracy to the answers by utilizing OpenAI's GPT-3 model. This potent AI model generates human-like text, allowing for highly reliable responses. Nevertheless, 100% accuracy of chatbot responses is not guaranteed by DocuChat.
What if I am not satisfied with DocuChat service?
If unsatisfied with DocuChat services, users are covered by a 30-day refund policy.
How does DocuChat ensure data privacy and security?
DocuChat prioritizes data privacy and security. User control over data is ensured, along with a commitment to non-usage of user data for AI training. Moreover, DocuChat is fully compliant with GDPR and CCPA regulations and is not a part of OpenAI's data sharing program. It hosts its servers in Frankfurt, Germany, and boasts security measures that are AICPA SOC 2 Type II and SOC 3 Type II certified.
Has DocuChat opted out of OpenAI's data sharing program?
Yes, DocuChat has willingly opted out of OpenAI's data sharing program. This implies that neither DocuChat nor OpenAI use user data for training their AI models.
Can DocuChat deliver responses in different languages?
Yes, DocuChat delivers responses in more than 80 different languages. This means that the uploaded documents and the questions can be in any supported language and the chatbots will respond in the language of the question.
What is role-based permissions in DocuChat?
Role-based permissions in DocuChat allow for the delegation of access and responsibilities within the team. This facilitates collaborative chatbot management, with different team members having different roles and permissions depending upon their tasks and responsibilities.
Does DocuChat have a feature for team collaboration?
Yes, DocuChat provides features for team collaboration. Role-based permissions and a shared knowledge base facilitate efficient teamwork. Users can jointly manage chatbots, assign different roles to team members, and share a consolidated knowledge base.
Can DocuChat be embedded into user's website?
Yes, DocuChat chatbots can be seamlessly embedded into a user's website. DocuChat provides a simple embed code which allows the user to integrate the chatbot into the site for continuous delivery of responses.
How does smart citations work in DocuChat?
The smart citations feature in DocuChat facilitates validation of the answers provided by the chatbots. With every answer, chatbots provide references from the documents where the responses are extracted, hence ensuring transparent and verifiable answers.
Does DocuChat offer any analytics tracking?
Yes, DocuChat offers detailed analytics tracking. Users can monitor chatbot performance and user interactions to continuously refine chatbot accuracy and improve the user experience.
What are the usage limits of DocuChat?
DocuChat offers different tiered services, each with its own usage limits. The basic tier allows for 3 chatbots with 1,000 question credits per month, and up to 10,000 pages of source documents within the same timeframe. The Pro tier provides more, with unlimited chatbots, 4,500 question credits per month, and allowance for up to 100,000 pages of source documents per month. For large enterprises, custom packages are also available.