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Job Impact Index
Technical Support Analyst

Technical Support Analyst

Generated by AI
50%
AI Impact
Tasks
1,590
AIs
19,367
Generated by ChatGPT

A Technical Support Analyst is responsible for providing technical assistance and resolving technical issues related to computer hardware, software, and networks.

They troubleshoot problems, create documentation, and escalate issues if necessary. The role requires excellent communication and customer service skills and the ability to work under pressure to meet deadlines.

Tasks

#
Task
AI Impact
AIs
1
Customer support
85%
188
2
Telegram
95%
5
3
Troubleshooting
92%
1
4
Tech support
90%
31
5
Conversational avatars
87%
71
6
WordPress Q&A
85%
1
7
Virtual employees
85%
14
8
Team support
85%
2
9
Q&A from Angular docs
85%
1
10
Productivity
85%
137
11
Message replies
85%
6
12
Employee performance
85%
1
13
Conversation between chatbots
85%
1
14
Communication skills
85%
27
15
ChatGPT
85%
102
16
Call analysis
85%
4
17
Website Q&A
80%
6
18
Video Q&A
80%
1
19
Threads analysis
80%
1
20
Shopify concierge
80%
3
21
Shell commands
80%
6
22
Repository Q&A
80%
5
23
Q&A from browser
80%
1
24
Prompt running
80%
1
25
Multilingual ChatGPT
80%
7
26
Messages
80%
4
27
Customer engagement
80%
78
28
Conversation analysis
80%
14
29
Content Q&A
80%
1
30
Cloud data management
80%
3
31
Chatting
80%
228
32
ChatGPT Plugin recommendations
80%
3
33
ChatGPT on Discord
80%
1
34
ChatGPT for Chrome
80%
5
35
Call agents
80%
3
36
Apps
80%
137
37
App performance analysis
80%
4
38
Conversation support
78%
27
39
Questions from text
77%
1
40
Personal computing
76%
3
41
DevOps assistant
76%
5
42
Suspicious login detection
75%
1
43
Problem solving
75%
17
44
Knowledge bases
75%
12
45
Guides
70%
21
46
Email
75%
7
47
Developer bots
75%
1
48
Cybersecurity
75%
12
49
Customer support on Slack
75%
1
50
Customer churn analysis
75%
1
51
Customer calls
75%
3
52
Crypto Q&A
75%
12
53
Chatting with Santa
75%
5
54
ChatGPT for Siri
75%
1
55
Chatbots
68%
171
56
Api advice
75%
16
57
AI tools search
75%
17
58
Voice chatting
74%
10
59
User feedback
73%
2
60
Conversational management
73%
39
61
Q&A on apps
72%
1
62
Multilanguage ChatGPT
72%
1
63
Voice recognition
70%
1
64
Voice assistants
70%
7
65
Tech insights
70%
28
66
Role play training
70%
8
67
Q&A with experts
70%
3
68
Production alerts
70%
1
69
LinkedIn message replies
70%
2
70
Freelancing
70%
3
71
File repair
70%
1
72
FAQ chatbot
70%
1
73
Data management
70%
20
74
Customer review replies
70%
12
75
Customer intelligence
70%
1
76
Customer feedback analysis
70%
26
77
Customer analysis
70%
14
78
Conversation skills
70%
5
79
Community support
70%
2
80
Codebase Q&A
70%
6
81
ChatGPT on iOS
70%
6
82
ChatGPT for Xcode
70%
1
83
ChatGPT for Whatsapp in Italian
70%
1
84
Chatbot integration
70%
7
85
Call answering
70%
3
86
Business
70%
34
87
APIs
70%
5
88
API integrations
70%
10
89
Customer contact
69%
1
90
Cloud infrastructure
69%
5
91
Learning
68%
151
92
Employee management
68%
3
93
Chatting with NPCs
68%
3
94
ChatGPT on Whatsapp & Telegram
68%
1
95
Webcam video effects
65%
1
96
Virtual office
65%
1
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