It Support Analyst
An IT Support Analyst provides technical support and troubleshooting services to ensure that computer systems, hardware, software, and other related technologies function efficiently.
They diagnose and resolve computer-related problems, upgrade software, maintain network security, and conduct regular system maintenance checks. They also provide end-user support and training on software applications and usage.
Strong analytical and problem-solving skills, as well as excellent communication and customer service skills, are essential in this job.