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Job Impact Index
Help Desk

Help Desk

Generated by AI
65%
AI Impact
Tasks
1,287
AIs
18,515
Generated by ChatGPT

A Help Desk is responsible for providing technical assistance and support to customers or employees who experience IT-related issues. The job involves troubleshooting problems, analyzing issues, and providing solutions in a timely and professional manner.

Excellent communication and customer service skills are essential for success in this role.

Tasks

#
Task
AI Impact
AIs
1
Slack
75%
9
2
Tech support
99%
31
3
Customer support
75%
184
4
Troubleshooting
90%
1
5
Guides
90%
21
6
Conversation support
90%
26
7
Sms marketing
85%
5
8
Prospecting
85%
18
9
Empathetic conversations
85%
38
10
Workforce management
80%
1
11
Workflows
80%
77
12
Voice chatting
80%
10
13
Virtual employees
80%
14
14
Virtual clones
80%
10
15
Productivity
70%
138
16
Personal computing
80%
3
17
Interview questions
80%
3
18
Expert searching
80%
4
19
ChatGPT for Whatsapp
80%
13
20
Chatbots
80%
164
21
Chatting
60%
216
22
Voice assistants
75%
7
23
Search
75%
41
24
Problem solving
75%
17
25
Online stores
75%
3
26
Chatting with Santa
75%
5
27
ChatGPT for Gmail
75%
2
28
ChatGPT for Android
75%
3
29
Business
75%
34
30
Website Q&A
70%
6
31
Voice recognition
70%
1
32
Video conferencing
70%
1
33
User feedback
70%
2
34
Process automations
70%
2
35
Paragraphs
70%
4
36
Multilingual ChatGPT
70%
7
37
FAQ chatbot
70%
1
38
Document chat
70%
101
39
Data extraction
70%
9
40
Customer engagement
65%
81
41
Conversational avatars
70%
71
42
Conversation skills
70%
5
43
Community support
70%
2
44
Communication
70%
14
45
ChatGPT on Whatsapp & Telegram
70%
1
46
ChatGPT on iOS
70%
6
47
Candidate screening
70%
23
48
Call answering
70%
3
49
Call agents
70%
4
50
AutoGPT
70%
7
51
Audio flashcards
70%
1
52
Api advice
70%
16
53
Message replies
60%
7
54
Team support
65%
1
55
Spreadsheets
65%
36
56
Shopper experience
65%
2
57
Product returns
65%
2
58
Online profiles
65%
4
59
Images
65%
657
60
Icebreakers
65%
7
61
Enterprise assistants
65%
9
62
Document organization
65%
1
63
Voice detection
60%
2
64
Virtual office
60%
1
65
Team collaboration
60%
19
66
Reminders
60%
2
67
Recruiting
60%
112
68
Prompt running
60%
1
69
Personal assistant
60%
62
70
Outlook emails
60%
2
71
Operating systems
60%
2
72
Meetings
60%
28
73
MacOS
60%
28
74
Job search
60%
60
75
HR
60%
14
76
Freelancing
60%
3
77
Expert advice
60%
16
78
Employee management
60%
4
79
Employee development
60%
4
80
Emotional support
60%
103
81
Document search
60%
6
82
Daily planning
60%
6
83
Customer calls
60%
3
84
Conversations with stories
60%
3
85
Conversational management
60%
39
86
Conversation summaries
60%
2
87
Content Q&A
60%
1
88
ChatGPT for websites
60%
10
89
ChatGPT for Teams
60%
1
90
ChatGPT for dealerships
60%
1
91
ChatGPT
60%
100
92
Chatbot integration
60%
7
18,515 AI tools
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