Help Desk Specialist

Generated by AI
40%
AI Impact
Tasks
843
AIs
6,721
Generated by ChatGPT

A Help Desk Specialist serves as the initial point of contact for technical support requests, troubleshooting technology-related issues, and providing guidance to users.

They diagnose and resolve hardware, software, and network problems, ensuring seamless operations for end-users. They also document and escalate complex issues to higher-level support teams.

Tasks

#
Task
AI Impact
AIs
2
Team information sharing
90%
1
3
Code reviews
90%
27
10
Coding help
82%
30
13
Python data analysis
80%
1
17
Document management
80%
22
21
Conversation support
80%
32
42
Software Development news
70%
1
47
Large Language Models
70%
26
53
Code debugging
70%
37
63
ChatGPT on Jupyter notebooks
65%
1
64
ChatGPT for Whatsapp & Telegram
65%
1
65
Workflow automation
60%
42
68
Project management
60%
49
75
Discord support tickets
60%
1
77
Data visualization
60%
33
80
Customer support
60%
186
81
Customer engagement
60%
61
83
ChatGPT for Medium
60%
1
90
Idea generation
55%
40
95
AWS cloud savings
55%
1
104
Product development
50%
36
113
Developer job recommendations
50%
1
119
ChatGPT on Mac
50%
27
123
User interfaces
45%
24
130
Document Q&A
45%
147
134
ChatGPT for teams
45%
1
135
Business intelligence
45%
27
140
Chatbot for WhatApp & Telegram
43%
1
156
Image tags
40%
1
158
Email writing
40%
70
159
Decision making
40%
31
160
Code explanations
40%
26
167
Business consulting
40%
43