Service Desk Technician
Generated by AI
30%
AI Impact
Tasks
348
AIs
5,334
Generated by ChatGPT
A Service Desk Technician is responsible for providing technical support to end-users and customers via phone, email, and chat. They troubleshoot and resolve hardware and software issues, escalate complex issues to higher-level support teams, and maintain accurate records of all help desk interactions.
Excellent communication skills and technical knowledge are a must.
Tasks
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Task
AI Impact
AIs
5,334 AI tools