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Job Impact Index
Help Desk

Help Desk

Generated by AI
65%
AI Impact
Tasks
1,287
AIs
16,394
Generated by ChatGPT

A Help Desk is responsible for providing technical assistance and support to customers or employees who experience IT-related issues. The job involves troubleshooting problems, analyzing issues, and providing solutions in a timely and professional manner.

Excellent communication and customer service skills are essential for success in this role.

Tasks

#
Task
AI Impact
AIs
1
Customer support on Slack
100%
1
2
Tech support
99%
32
3
Customer support
75%
187
4
Troubleshooting
90%
1
5
Guides
90%
21
6
Conversation support
90%
27
7
Sms marketing
85%
5
8
Q&A on apps
85%
1
9
Empathetic conversations
85%
39
10
Workforce management
80%
1
11
Workflows
80%
69
12
Voice chatting
80%
10
13
Virtual employees
80%
13
14
Virtual clones
80%
11
15
Personal computing
80%
3
16
Interview questions
80%
2
17
Expert searching
80%
4
18
ChatGPT for Workspace
80%
1
19
ChatGPT for Whatsapp
80%
13
20
Chatbots
80%
169
21
AgentGPT
78%
1
22
Chatting
60%
231
23
Voice assistants
75%
7
24
Slack
75%
9
25
Search
75%
38
26
Problem solving
75%
17
27
Online stores
75%
3
28
Chatting with Santa
75%
5
29
ChatGPT for Gmail
75%
2
30
ChatGPT for Desktops
75%
1
31
ChatGPT for Android
75%
3
32
Business
75%
36
33
Website Q&A
70%
6
34
Voice recognition
70%
1
35
Video conferencing
70%
1
36
User feedback
70%
2
37
Productivity
70%
137
38
Process automations
70%
2
39
Paragraphs
70%
5
40
Multilingual ChatGPT
70%
7
41
FAQ chatbot
70%
1
42
Document chat
70%
104
43
Data extraction
70%
9
44
Customer contact
70%
1
45
Conversational avatars
70%
71
46
Conversation skills
70%
5
47
Community support
70%
2
48
Communication
70%
11
49
ChatGPT on Whatsapp & Telegram
70%
1
50
ChatGPT on iOS
70%
6
51
Candidate screening
70%
24
52
Call answering
70%
3
53
Call agents
70%
4
54
AutoGPT
70%
7
55
Audio flashcards
70%
1
56
Api advice
70%
16
57
Message replies
67%
6
58
Team support
65%
2
59
Stable Diffusion
65%
1
60
Shopper experience
65%
2
61
Product returns
65%
2
62
Online profiles
65%
4
63
Icebreakers
65%
7
64
Enterprise assistants
65%
9
65
Document organization
65%
1
66
Customer engagement
65%
77
67
CSV file Q&A
65%
1
68
Voice detection
60%
2
69
Virtual office
60%
1
70
Reminders
60%
1
71
Recruiting
60%
113
72
Q&A with experts
60%
3
73
Prompt running
60%
1
74
Personal assistant
60%
63
75
Outlook emails
60%
2
76
Operating system
60%
2
77
Message suggestions
60%
1
78
Meetings
60%
29
79
Job search
60%
62
80
HR
60%
17
81
Freelancing
60%
3
82
Employee management
60%
3
83
Employee development
60%
4
84
Emotional support
60%
104
85
Document search
60%
6
86
Daily planning
60%
7
87
Customer calls
60%
3
88
Conversations with stories
60%
3
89
Conversational management
60%
39
90
Conversation summaries
60%
3
91
Content Q&A
60%
1
92
Collaborative documents
60%
1
93
ChatGPT on Mac
60%
26
94
ChatGPT for websites
60%
11
95
ChatGPT for Teams
60%
1
96
ChatGPT for dealerships
60%
1
97
ChatGPT
60%
102
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