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Job Impact Index
Customer Representative

Customer Representative

Generated by AI
10%
AI Impact
Tasks
1,069
AIs
18,777
Generated by ChatGPT

A Customer Representative is responsible for interacting with customers to provide information about products and services offered by the company. They handle complaints, process orders, and resolve issues raised by customers.

They must possess excellent communication and problem-solving skills to deliver exceptional customer service. The job requires being patient and empathetic towards customers.

Tasks

#
Task
AI Impact
AIs
1
Interview preparation
100%
120
2
Customer support
88%
183
3
Online profiles
95%
4
4
Voice chatting
90%
10
5
User engagement
90%
10
6
Social media replies
90%
5
7
Customer calls
90%
3
8
Conversational management
90%
39
9
Conversation skills
90%
6
10
Communication
55%
16
11
Freelancing
85%
3
12
Customer engagement
85%
81
13
Customer analysis
80%
12
14
Agents
85%
58
15
Sales role play
80%
9
16
Lead generation
80%
66
17
English proficiency assessment
80%
5
18
Chatting with Santa
80%
11
19
Chatting
70%
226
20
Audio to video
80%
3
21
Sale strategies
79%
1
22
Recruiting
75%
118
23
ChatGPT for dealerships
75%
1
24
Productivity
72%
147
25
Virtual receptionist
70%
7
26
Virtual office
70%
1
27
Virtual employees
70%
12
28
Value propositions
70%
2
29
User personas
70%
14
30
User interviews
70%
7
31
User feedback
70%
2
32
Telegram
70%
5
33
Speech to speech
70%
1
34
Sms marketing
70%
5
35
Sales chatbots
70%
7
36
Review analysis
70%
9
37
Product returns
70%
2
38
Personal branding
70%
6
39
Knowledge
70%
28
40
Instagram comments
70%
2
41
Guides
70%
22
42
FAQ chatbot
70%
1
43
Email management
70%
34
44
Customer feedback
70%
8
45
Credit score improvement
70%
5
46
Conversation support
70%
26
47
Communication skills
70%
27
48
ChatGPT for Whatsapp in Italian
70%
1
49
ChatGPT for teams
70%
1
50
Chatbots
60%
159
51
App & chatbot building
70%
4
52
User feedback analysis
65%
4
53
Slack
65%
9
54
Role play training
65%
8
55
Presentations
65%
70
56
Google business profiles
65%
1
57
Checklists
65%
4
58
ChatGPT for iMessage
65%
1
59
Voice notes
60%
7
60
Vocabulary improvement
60%
32
61
To Do lists
60%
8
62
Search
60%
42
63
Sales calls
60%
6
64
Sales call analysis
60%
3
65
Prospecting
60%
18
66
Product management
60%
33
67
Problem solving
60%
23
68
Private ChatGPT
60%
4
69
Networking
60%
7
70
Midjourney prompts
60%
6
71
Enterprise assistants
60%
10
72
Empathetic conversations
60%
39
73
Daily planning
60%
6
74
Customer review replies
60%
12
75
Customer feedback analysis
56%
24
76
Content
60%
351
77
Community support
60%
2
78
Calendar
60%
16
79
Analogies
60%
3
80
Employee engagement
56%
9
81
Workflows
55%
83
82
Website Q&A
55%
6
83
Team support
55%
1
84
LinkedIn emails
55%
2
85
Internationalization
55%
2
86
Employee feedback
55%
3
87
Workforce management
50%
1
88
Voice assistants
50%
9
89
Video conferencing
50%
1
90
Text snippets
50%
1
91
Team collaboration
50%
20
92
Task automation
50%
85
93
Social media comments
50%
6
18,777 AI tools
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