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Job Impact Index
Customer Service

Customer Service

Generated by AI
15%
AI Impact
Tasks
1,254
AIs
19,650
Generated by ChatGPT

A Customer Service role involves communicating with customers to provide information, assistance and support in resolving issues with a product or service.

The representative must possess strong communication skills, be able to think critically, problem-solve and have good organizational skills with attention to detail in data entry and record keeping.

Tasks

#
Task
AI Impact
AIs
1
Customer support
90%
184
2
Customer calls
100%
3
3
Conversational management
100%
39
4
Virtual employees
95%
12
5
Voice chatting
90%
10
6
UX design
90%
36
7
Spreadsheets
80%
35
8
Sms marketing
75%
5
9
Review analysis
90%
9
10
Productivity
90%
139
11
Message replies
90%
7
12
Enterprise assistants
90%
9
13
Conversation skills
90%
6
14
Community support
90%
2
15
ChatGPT on Discord
90%
1
16
ChatGPT for spreadsheets
90%
1
17
Business
90%
34
18
User feedback
85%
2
19
Telegram
85%
5
20
Sale strategies
85%
1
21
Role play training
85%
8
22
Process automations
85%
2
23
Lead generation
85%
64
24
Empathetic conversations
80%
39
25
Email summaries
85%
4
26
Email outreach
85%
41
27
Email management
85%
36
28
Customer analysis
80%
13
29
Conversation support
85%
26
30
ChatGPT on Whatsapp & Telegram
85%
1
31
Product reviews analysis
83%
6
32
LinkedIn message replies
82%
2
33
Prompt management
81%
6
34
Workspace organization
80%
4
35
User feedback analysis
80%
4
36
User experience
80%
2
37
Twitter conversations
80%
3
38
Travel
80%
2
39
Speaking assignments
80%
1
40
Shopping
80%
73
41
Sales chatbots
80%
6
42
Sales
80%
111
43
Recruiting
80%
115
44
Product management
80%
32
45
Presentations
80%
68
46
Online stores
80%
3
47
Multilingual ChatGPT
80%
7
48
Midjourney prompts
80%
6
49
Message rephrasing
80%
5
50
Interview questions
80%
3
51
Guides
80%
21
52
English proficiency assessment
80%
5
53
Employee management
80%
4
54
Email lists
80%
1
55
CRM
80%
13
56
Conversational avatars
80%
72
57
Conversation between chatbots
80%
1
58
Communication
80%
16
59
Chatting with Santa
80%
11
60
Chatting
75%
230
61
ChatGPT on iOS
80%
6
62
Chatbots
80%
159
63
Website search
75%
2
64
Website forms
75%
11
65
Website content
75%
3
66
Ui design
75%
41
67
Text to speech
75%
99
68
Team wellbeing
75%
1
69
Team support
75%
1
70
Synonyms
75%
3
71
Startup advice
75%
115
72
SEO keywords
75%
22
73
Search
75%
44
74
Sales role play
75%
9
75
Sales data analytics
75%
2
76
Q&A on Apple watch
75%
1
77
Prompts
75%
125
78
Problem solving
75%
23
79
Official documents Q&A
75%
2
80
Meetings
75%
28
81
Management
75%
26
82
Images
75%
661
83
Freelance job proposals
75%
5
84
Excel formulas
75%
17
85
Employee engagement
75%
9
86
Drive-through assistant
75%
1
87
Content
75%
349
88
Communication skills
75%
27
89
ChatGPT for Whatsapp in Italian
75%
1
90
ChatGPT for iMessage
75%
1
91
ChatGPT for dealerships
75%
1
92
Charts
75%
5
93
Amazon shopping assistance
75%
8
19,650 AI tools
0 AIs selected
Clear selection
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Name
Task