/Job Impact Index /Customer Service

Customer Service

Generated by AI
15%
AI Impact
Tasks
1,254
AIs
12,600
Generated by ChatGPT

A Customer Service role involves communicating with customers to provide information, assistance and support in resolving issues with a product or service.

The representative must possess strong communication skills, be able to think critically, problem-solve and have good organizational skills with attention to detail in data entry and record keeping.

Tasks

#
Task
AI Impact
AIs
1
Customer support
100%
189
2
Customer calls
100%
5
3
Conversation management
100%
39
4
Virtual employees
95%
9
5
Voice chatting
90%
12
6
User experience analysis
90%
27
7
SMS campaigns
90%
3
8
Productivity
90%
72
9
Message suggestions
90%
1
10
Message replies
90%
3
11
Enterprise assistants
90%
10
12
Customer service
90%
8
13
Customer reviews analysis
90%
10
14
CSV file Q&A
90%
1
15
Conversation skills
90%
5
16
Community support
90%
2
17
ChatGPT on Discord
90%
2
18
ChatGPT for spreadsheets
90%
1
19
Business development
90%
8
20
Relationship Q&A
88%
2
21
User feedback
85%
3
22
Sale strategies
85%
1
23
Role play training
85%
8
24
Process automations
85%
1
25
Empathetic conversations
85%
40
26
Email summaries
85%
5
27
Email outreach
85%
27
28
Email management
85%
24
29
Customer leads
85%
37
30
Customer insights
85%
8
31
Conversation support
85%
31
32
ChatGPT on Whatsapp & Telegram
85%
2
33
ChatGPT for Telegram
85%
9
34
Product reviews analysis
83%
6
35
LinkedIn message replies
82%
2
36
Prompt management
81%
4
37
Workspace organization
80%
5
38
Video presentations
80%
2
39
User feedback analysis
80%
5
40
User experience
80%
1
41
Twitter conversations
80%
4
42
Subscription selling
80%
1
43
Spreadsheet tasks
80%
35
44
Speaking assignments
80%
1
45
Sales chatbots
80%
5
46
Sales
80%
84
47
Product search
80%
7
48
Product insights
80%
4
49
Presentation slides
80%
59
50
Online stores
80%
3
51
Multilingual ChatGPT
80%
7
52
Midjourney prompts
80%
8
53
Message rephrasing
80%
5
54
Job recruitment
80%
81
55
Interview questions
80%
1
56
Guides
80%
3
57
English proficiency assessment
80%
5
58
Employee performance
80%
1
59
Empathic messages
80%
1
60
Email lists
80%
1
61
Customer analysis
80%
5
62
CRM
80%
2
63
Conversations with you
80%
1
64
Conversations
80%
4
65
Conversational avatars
80%
82
66
Conversation between chatbots
80%
1
67
Communication
80%
2
68
ChatGPT plugins
80%
3
69
ChatGPT on iOS
80%
5
70
ChatGPT on Github
80%
1
71
Chatbot platform
80%
1
72
Call translation
80%
2
73
Amazon Q&A
80%
1
74
1-on-1 meetings
80%
1
75
Website search
75%
2
76
Website forms
75%
14
77
Website content
75%
3
78
User interfaces
75%
25
79
Text to voice
75%
2
80
Text to speech
75%
81
81
Team wellbeing
75%
2
82
Team support
75%
2
83
Synonyms
75%
2
84
Startup advice
75%
83
85
Stable Diffusion
75%
1
86
Social media content
75%
16
87
SEO keywords
75%
23
88
Sales role play
75%
8
89
Sales messages
75%
2
90
Sales data analytics
75%
3
91
Q&A on Apple watch
75%
1
92
Prompts
75%
111
93
Problem solving
75%
14
94
Official documents Q&A
75%
2
95
NLP
75%
1
96
Metric analysis
75%
1
97
Meetings
75%
37
98
Generative search
75%
4
99
Freelance job proposals
75%
6
100
Excel formulas
75%
19
12,600 AI tools
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