/Job Impact Index /Customer Service

Customer Service

Generated by AI
15%
AI Impact
Tasks
1,254
AIs
12,607
Generated by ChatGPT

A Customer Service role involves communicating with customers to provide information, assistance and support in resolving issues with a product or service.

The representative must possess strong communication skills, be able to think critically, problem-solve and have good organizational skills with attention to detail in data entry and record keeping.

Tasks

#
Task
AI Impact
AIs
101
Employee engagement
75%
12
102
Drive-through assistant
75%
1
103
Data charts
75%
5
104
Communication improvement
75%
30
105
Chatting
75%
312
106
ChatGPT for Whatsapp in Italian
75%
1
107
ChatGPT for iMessage
75%
3
108
ChatGPT for dealerships
75%
1
109
Business management
75%
25
110
Amazon shopping assistance
75%
10
111
Amazon & AliExpress reviews
75%
1
112
AI app integration
75%
14
113
Facebook ads
73%
5
114
Calendar assistant
73%
19
115
Conversation starter
72%
4
116
Workflows
70%
1
117
Workflow management
70%
1
118
Website Q&A
70%
7
119
Voice messages
70%
1
120
Virtual office
70%
2
121
Video conferencing
70%
1
122
Twitter replies
70%
10
123
Twitter outreach
70%
3
124
Time management
70%
13
125
Text reading
70%
2
126
Team management
70%
13
127
Team information sharing
70%
1
128
Social network
70%
1
129
Social media posts
70%
39
130
Social media management
70%
50
131
Slack summaries
70%
2
132
Slack
70%
1
133
SigmaOS assistant
70%
1
134
Shopping assistance
70%
69
135
Shopify concierge
70%
3
136
Sentiment analysis
70%
8
137
Search engine and chatbot
70%
1
138
Sales emails
70%
5
139
Sales coaching
70%
28
140
Sales call analysis
70%
3
141
Quarterly business reviews
70%
1
142
Q&A from notes
70%
1
143
Q&A & image generation
70%
1
144
Q&A
70%
35
145
Product returns
70%
3
146
Product glossaries
70%
1
147
Personal information web search
70%
2
148
Personal data removal
70%
1
149
Outlook email writing
70%
3
150
Online courses
70%
1
151
Notion link search
70%
1
152
Messages
70%
5
153
Marketing briefs
70%
4
154
Market research
70%
22
155
Lookalike audiences
70%
1
156
Livestream text to speech
70%
1
157
LinkedIn outreach
70%
8
158
Linkedin customer leads
70%
1
159
Large Language Models
70%
26
160
Job interviews
70%
16
161
Job descriptions
70%
20
162
Jira tickets
70%
1
163
Growth platform
70%
1
164
Google review management
70%
3
165
Gmail email writing
70%
10
166
Fraud detection
70%
4
167
Forms
70%
7
168
FAQ chatbot
70%
3
169
Etsy sales
70%
1
170
Employee feedback
70%
2
171
Emotions detection
70%
2
172
Discord support tickets
70%
1
173
Data analysis
70%
187
174
Daily planning
70%
2
175
Customer review summaries
70%
3
176
Customer review replies
70%
16
177
Customer engagement
70%
63
178
Conversation summaries
70%
6
179
Content Q&A
70%
2
180
Content ideas & scheduling
70%
2
181
Concierge
70%
1
182
Chatting in Indonesian
70%
1
183
ChatGPT on Mac
70%
29
184
ChatGPT on Kindle
70%
2
185
ChatGPT for Whatsapp & Telegram
70%
1
186
ChatGPT for teams
70%
1
187
ChatGPT for Medium
70%
1
188
ChatGPT for Gmail
70%
3
189
Chatbots
70%
200
190
Chatbot for WhatApp & Telegram
70%
1
191
Business intelligence
70%
26
192
Business forecasting
70%
3
193
Article recommendation
70%
1
194
Agents
70%
37
195
Ad analysis
70%
2
196
Travel accomodation reviews
69%
1
197
Job adverts
68%
2
198
Document Q&A
68%
144
199
ChatGPT for Wordpress
66%
4
200
WhatsApp conversations
65%
4
12,607 AI tools
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