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Job Impact Index
Call Center Agent

Call Center Agent

Generated by AI
25%
AI Impact
Tasks
296
AIs
4,104
Generated by ChatGPT

A Call Center Agent is responsible for handling customer interactions over the phone or through digital channels. They provide product or service information, troubleshoot technical issues, process orders, and resolve customer concerns.

The role requires strong communication skills, adaptability, and a customer-centric approach.

Tasks

#
Task
AI Impact
AIs
1
Data entry
95%
2
2
Customer calls
95%
3
3
Video prospecting
80%
4
4
Shopping
80%
73
5
Customer analysis
60%
13
6
ChatGPT for Whatsapp
75%
13
7
ChatGPT on Discord
75%
1
8
ChatGPT for websites
75%
10
9
Task automation
70%
78
10
Search
70%
42
11
Recruiting
70%
114
12
Multilanguage ChatGPT
70%
1
13
Email writing
70%
59
14
Data labeling
70%
5
15
Customer support
70%
184
16
HR Q&A
65%
2
17
FAQ chatbot
65%
1
18
Communication skills
65%
27
19
Social media replies
60%
7
20
Sms marketing
40%
5
21
Professional conversations
60%
1
22
ChatGPT for iMessage
60%
1
23
ChatGPT for Chrome
60%
5
24
Document data extraction
55%
23
25
Coding help
55%
25
26
ChatGPT for browsers
55%
3
27
Career advice
55%
60
28
Telegram
50%
5
29
Team collaboration
50%
19
30
Lead generation
50%
64
31
Job interviews
50%
9
32
Google search
50%
6
33
Email outreach
50%
42
34
Virtual office
45%
1
35
SEO content
45%
195
36
Image recognition
45%
6
37
Customer feedback
45%
8
38
Background noise reduction
45%
4
39
Youtube video Q&A
40%
8
40
Workspace organization
40%
4
41
WordPress
40%
7
42
User stories
40%
15
43
Twitter conversations
40%
3
44
Text explanations
40%
3
45
Team management
40%
13
46
Social media posts
40%
37
47
Job descriptions
40%
13
48
Image search engine
40%
1
49
Empathetic conversations
40%
38
50
Email lists
40%
1
51
Database Q&A
40%
23
52
ChatGPT for spreadsheets
40%
1
53
Augmented reality
40%
1
54
Answers
40%
34
55
Analogies
40%
2
56
Social media comments
35%
6
57
Slack
35%
9
58
Pitch decks
35%
12
59
Personal information web search
35%
2
60
Invoices
35%
22
61
Grammar
35%
29
62
Data analysis
35%
183
63
Word lookup
30%
6
64
Website content
30%
3
65
Transcription
30%
107
66
Teaching
30%
32
67
Sarcastic conversations
30%
25
68
Radio
30%
2
69
News
30%
65
70
Image to text
30%
14
71
Conversation summaries
30%
2
72
Business intelligence
30%
25
73
Autonomous driving
30%
4
74
AI content detection
30%
47
75
PRD
28%
5
76
Website forms
25%
11
77
Video search
25%
6
78
User personas
25%
14
79
Text rewriting
25%
42
80
Role play training
25%
8
81
Predictive typing
25%
4
82
Meeting summaries
25%
47
83
Meeting planning
25%
1
84
Meeting notes
25%
11
85
Email replies
25%
11
86
Document chat
25%
100
87
Cheat Sheets
25%
3
88
Case studies
25%
8
89
Articles to social media posts
25%
2
90
Gift ideas
24%
72
91
Linkedin comments
23%
3
92
Decision making
21%
30
93
Website monitoring
20%
6
94
User experience
20%
2
95
Text to speech
20%
99
96
Spreadsheets
20%
35
97
Professional avatars
20%
68
4,104 AI tools
0 AIs selected
Clear selection
#
Name
Task