Brance is an AI-based tool designed specifically for inside sales teams. It uses GPT technology, finely-tuned Language Models (LLMs), and sophisticated Natural Language Processing (NLP) chatbots to enhance customer interactions and improve sales conversions.

Brance's primary aim is to aid sales teams in identifying less promising leads, therefore allowing them to concentrate their efforts on high-quality prospects.

Three versions of the product are offered: ChatEngage, ChatSell, and ChatSupport. ChatEngage increases lead capture through intelligent conversation prompts, while ChatSell enables direct engagement with leads via WhatsApp, carrying out targeted 'Intent conversations', and providing personalized follow-ups and recommendations.

ChatSupport is designed to resolve user queries and amass feedback at a large scale. Brance also tackles common sales pain points such as lost leads, cold leads, lack of mobile-friendly tools, and time-consuming follow-ups.

It integrates with various platforms including WhatsApp, Google Business Manager, Instagram, Web Chat, and Facebook Messenger to streamline sales and customer support processes by leveraging popular digital channels.

Backed by technology-savvy investors, Brance empowers businesses to optimize their sales process through an AI-driven experience.

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Brance was manually vetted by our editorial team and was first featured on December 23rd 2023.

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Pros and Cons

Pros

Product Segmentation

Improves Sales Conversions

Identifies High-Quality Prospects

Reduces Time on Low-Quality Leads

Three Version Offering

Enhances Lead Capture

WhatsApp Engagement

Personalized Follow-Ups

Large Scale Feedback Acquisition

Tackles Common Sales Challenges

Various Integration Platforms

Aids in Managing Lost Leads

'Intent Conversations' for Targeted Engagement

Mobile-Friendly Solution

Reduces Time-Consuming Follow-Ups

Optimizes Sales Process

Advanced GPT Technology

Finely-tuned Language Models

Sophisticated NLP Chatbots

Intelligent Conversation Prompts

Personalised Recommendations

User Query Resolution

Captures Lead on Website

Cons

Limited platform integrations

Multiple versions complicate usage

Directly tied to WhatsApp

No non-chatbot functionality

No email integration

Lack of predictive analytics

No desktop version

No feature customization

No integration with CRM platforms

No API for custom dev

Q&A

What is Brance?

Brance is an AI-based solution designed for inside sales teams. It leverages GPT technology, finely-tuned Language Models, and advanced Natural Language Processing chatbots to elevate customer interactions and increase sales conversions. In particular, Brance aids sales teams in marking out less promising leads and allows them to focus on high-quality ones. Brance also offers three versions of its product: ChatEngage, ChatSell, and ChatSupport, each catering to a distinct area of the sales process.

How does GPT technology work in Brance?

GPT technology in Brance is designed to understand and generate human-like text. This model underpins Brance’s effectiveness in enhancing customer interactions. It aids in developing intelligent conversations prompts and engaging leads in personalized 'Intent conversations' via WhatsApp and other platforms, resulting in improved sales conversions.

What are the major functions of Brance's finely-tuned Language Models?

Brance's finely-tuned Language Models mainly serve to enable intelligent conversations with leads and customers. They identify and respond to user queries, ensuring a smoother customer experience and more efficient lead identification and qualification. They also fuel targeted and personalized interactions that further the sales process.

How does the Natural Language Processing chatbots of Brance improve sales?

The Natural Language Processing chatbots of Brance improve sales by facilitating efficient interactions with leads and customers. They understand and respond to customer queries, execute targeted 'Intent conversations', and recommend personalized follow-ups. These operations enhance the overall customer journey, resulting in increased sales conversions.

What does Brance do to tackle common sales pain points?

Brance was designed to resolve several common sales woes, such as the evasion of leads, dealing with cold leads, time-consuming follow-ups, and the absence of mobile-friendly tools. It does this by improving lead capture, leveraging popular digital platforms for enhanced sales and customer support processes, and carrying out targeted and personalized interactions.

What types of businesses can benefit from using Brance?

Various types of businesses, particularly those that require an efficient inside sales process, can benefit from using Brance. Businesses that rely on lead identification and qualification, need to streamline their sales and customer support channels, and those facing issues with following up on leads can leverage Brance for improved outcomes.

What is the purpose of the three versions of the product: ChatEngage, ChatSell, and ChatSupport?

ChatEngage, ChatSell, and ChatSupport are specifically created to cater to different areas of the sales process. ChatEngage functions to increase lead capture through smart conversation prompts. ChatSell, on the other hand, is responsible for reaching out to leads via WhatsApp and qualifying them through personalized 'Intent conversations', recommendations, and follow-ups. Lastly, ChatSupport is designed to handle user queries and collect feedback at scale.

How does ChatEngage improve lead capture?

ChatEngage boosts lead capture by initiating smart conversation starters on a business's website. This function of Brance prompts engaging dialogues with website visitors, increasing the chances of transforming them into potential leads.

How does ChatSell engage leads via WhatsApp?

ChatSell facilitates direct engagement with leads via WhatsApp. It carries out personalized 'Intent conversations', tailors recommendations, and conducts follow-ups to solidify the lead's connection to the business, promoting potential sales conversions.

What unique features do Brance's chatbots have that enhance customer interactions?

Brance's chatbots, powered by advanced AI and GPT technology, have a variety of unique features that enhance customer interactions. They can comprehend and react to customer queries, enabling personalized 'Intent conversations' and recommendations. They are also capable of generating intelligent conversation prompts for effective engagement with potential leads.

What is the role of ChatSupport?

The primary role of ChatSupport in Brance is to resolve user queries and amass feedback at scale. It offers rapid, AI-assisted responses to issues reported by customers, thereby providing immediate assistance while simultaneously collecting feedback to improve future user experiences.

How does Brance integrate with different platforms like WhatsApp, Instagram, etc?

Brance integrates with a multitude of platforms, like WhatsApp, Google Business Manager, Instagram, Web Chat, and Facebook Messenger. It uses these popular digital channels to extend sales and customer support services, hence connecting with customers where they already are.

Does Brance require any specific software or hardware to run?

IDK

How does Brance assist in dealing with lost leads and cold leads?

Brance combats lost and cold leads by efficiently identifying and discarding low-quality leads. Through this, sales teams can focus their energies on high-quality prospects, reducing the time spent on less promising leads.

What industries benefit the most from using Brance?

Brance offers solutions for various industries. However, sectors that depend on inside sales operations, such as banking, insurance, travel, healthcare, Ed-Tech, and real estate, are likely to reap maximum benefits.

Are there any subscription plans or costs associated with Brance?

IDK

How can I book a demo of Brance?

You can book a demo of Brance through the link available on their website. It simplifies the booking process and guides you through to an available slot for your demonstration.

How can I get support if I face technical issues with Brance?

IDK

What's the difference between Brance and other AI tools?

Brance distinguishes itself from other AI tools by its unique focus and approach to inside sales. Its GPT technology, finely-tuned Language Models, NLP-powered chatbots, and integration with popular digital platforms provide a unique combination of features that specifically target common problems faced by inside sales teams.

Is it possible to customize the features of Brance according to my business needs?

IDK