Velos

Overview

Velos is an AI automation platform built to streamline and optimize complex back-office operations for insurance organizations, including carriers, MGAs, MGUs, and TPAs. The goal of the platform is to eliminate repetitive manual work, reduce operational errors, and significantly improve efficiency across workflows that are traditionally handled through emails, PDFs, and spreadsheets. By bringing structure and automation to these fragmented processes, Velos enables teams to operate faster and with greater accuracy.

The platform specializes in automating high-friction insurance workflows such as underwriting submission intake and triage, claims FNOL (first notice of loss) processing, and bordereaux reporting. Velos intelligently extracts, processes, and standardizes data from unstructured sources, allowing teams to handle large volumes of information without the need for manual data entry or reconciliation. This not only accelerates turnaround times but also improves data consistency across systems.

Velos is designed to work alongside existing core systems rather than replace them, making it easy for organizations to adopt without disrupting their current infrastructure. Its managed AI approach ensures that workflows are tailored to each organization’s specific processes, with continuous improvements over time as the system learns and adapts. This allows teams to scale operations efficiently without increasing headcount or operational complexity.

In addition to automation, Velos provides a layer of operational intelligence by improving visibility into workflows and reducing bottlenecks. Teams can rely on consistent, accurate outputs while freeing up valuable time to focus on higher-impact tasks such as underwriting decisions, customer service, and strategic growth initiatives.

Overall, Velos delivers a comprehensive solution for modernizing insurance operations, combining AI-driven automation with seamless integration and scalability. It empowers organizations to reduce costs, increase productivity, and transform traditionally manual workflows into efficient, reliable, and scalable processes.