Customer Service Assistant

Generated by AI
10%
AI Impact
Tasks
1,062
AIs
10,360
Generated by ChatGPT

A Customer Service Assistant supports customers by answering inquiries, resolving complaints and maintaining a positive relationship between the organization and its clients.

They communicate with customers in person, on the phone or via email, identify customer needs, offer solutions and escalate complex queries to higher authorities.

Tasks

#
Task
AI Impact
AIs
1
Interview preparation
100%
121
8
Customer engagement
90%
50
15
Conversation support
80%
32
16
Conversation management
80%
42
18
Chatting
80%
311
21
Job recruitment
75%
69
23
Customer support
75%
181
35
Productivity
70%
48
41
Customer leads
70%
36
47
Communication improvement
70%
29
50
ChatGPT for teams
70%
2
62
Agents
65%
34
66
Vocabulary improvement
60%
31
73
Product management
60%
26
89
Chatbots
60%
200
90
Call length prediction
60%
1
92
Team information sharing
55%
1
103
Task automation
50%
102